Return Shipping Label

[randomz24]

Where is my return shipping label if seller initiated refund before receiving item back?

[ebooksdiva]

If you are saying you started a return and the seller refunded you then there is no need to return.  

[christworks]

I am assuming you opened up a return request. When you do that, if it is an Item Not As Described return or the seller offers free returns, it gives the seller the option to send a shipping label, issue a refund without requiring the buyer to return the item, or confirm that a shipping label has already been sent. 

If the seller selected to issue you a refund, there won't be a shipping label because the seller does not expect you to return the item. 

[randomz24]

Okay, thank you.  Seller keeps insisting that I can access a return label she sent.  It is no where in sight.  Only says case is closed now and refunded.

[ebooksdiva]

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@randomz24 wrote:

Okay, thank you.  Seller keeps insisting that I can access a return label she sent.  It is no where in sight.  Only says case is closed now and refunded.

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You are correct. Case closes, return label is no longer accessible. 

[aproudparent2010]

When seller refunds then the option to print a shipping label goes away.

You literally have no way to get the label now, the seller messed up if they wanted it back.