02-15-2023 09:56 PM
I have a buyer who bought two items from me via my promotion (buy one get one 50% off). I shipped them together with a Priority label. She now wants to return one of the items. I have free returns but usually, the buyer is automatically issued a label from ebay. Now, eBay is asking for ME to upload a label. I have never done that. Is there a way to buy a label through eBay for this buyer? I only use eBay for labels....
02-20-2023 02:31 AM
@mynewfindstore wrote:I have a buyer who bought two items from me via my promotion (buy one get one 50% off). I shipped them together with a Priority label. She now wants to return one of the items. I have free returns but usually, the buyer is automatically issued a label from ebay. Now, eBay is asking for ME to upload a label. I have never done that. Is there a way to buy a label through eBay for this buyer? I only use eBay for labels....
No. Every case I have had requires me to open the return and click a link instructing eBay to send the label. It has never been "automatically" done. If you open the case there will be a link for you to click and that's it.