02-01-2023
10:54 AM
- last edited on
02-01-2023
12:23 PM
by
kh-silke
Please explain why we have to UPLOAD return labels - just started to happen on a few returns - we auto approve and have not seen this untill last week - Can we get IT on this issue - having to upload a retunr label is so yesterday and really stops our workflow - MODS please chime in that IT will hlp - thx
02-20-2023 02:29 AM
@racksoffprice wrote:Please explain why we have to UPLOAD return labels - just started to happen on a few returns - we auto approve and have not seen this untill last week - Can we get IT on this issue - having to upload a retunr label is so yesterday and really stops our workflow - MODS please chime in that IT will hlp - thx
On a return case you are expected to open the request and select from several options including sending a label, sending a message and/or simply giving a return without a label. There will be a link that offers you to click and eBay will provide the label. There is no need for you to upload a separate label. Just click the link in return and eBay takes it from there. Takes at best a fraction of a second.