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Return Label

I have a buyer who bought two items from me via my promotion (buy one get one 50% off).  I shipped them together with a Priority label.  She now wants to return one of the items.  I have free returns but usually, the buyer is automatically issued a label from ebay.  Now, eBay is asking for ME to upload a label.  I have never done that.  Is there a way to buy a label through eBay for this buyer?  I only use eBay for labels....

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Re: Return Label


@mynewfindstore wrote:

I have a buyer who bought two items from me via my promotion (buy one get one 50% off).  I shipped them together with a Priority label.  She now wants to return one of the items.  I have free returns but usually, the buyer is automatically issued a label from ebay.  Now, eBay is asking for ME to upload a label.  I have never done that.  Is there a way to buy a label through eBay for this buyer?  I only use eBay for labels....


No. Every case I have had requires me to open the return and click a link instructing eBay to send the label. It has never been "automatically" done. If you open the case there will be a link for you to click and that's it.

I can not teach anybody anything
I can only make them think
Socrates
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Welcome to the Returns board! Here you can discuss returns with other members.

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