Purchased hood strut as a guest that is broken, and there is no way to return it. THIS SUCKS

[wa18285]

Purchased a hood strut for my 2011 Chevy Camaro that will not work.

try to see about returning it to get my money back, but there is no simple way to do so.

I will never buy anything again unless it comes with a phone number to contact seller.

This is Bull**bleep**   

[simba6]

You still are covered. Do you have the emails from that sale? If so, log out and log back in as a guest and then you can pull up the sale to file a case.   Guest purchases are not as easy to deal with.

[fbusoni]

I looked at the seller's feedback.  You are not alone... he sells a lot of parts that don't seem to fit.

[buyselljack2016]

OP made a guest purchase..........................  how were "YOU" able to see the seller ID?

[lakefor94]

@wa18285 

Here is help returning an item as a guest:

https://www.ebay.com/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-...

If the seller shipped UPS, his phone number is probably on the shipping label.

The best way to deal with this is open a return if you are within 30 days of the delivery date.

[house*of*paws]

Hi @wa18285 

You can open a return request easily from the confirmation email you received when you purchased the hood strut.  The directions are in there as well.