Good evening!
Can you help me please with this issue:
Yesterday I was messaged by the Post office to get to them. At the Post office I was said that the package arrived empty. The customs officer handed me the report that they made, in which they described the case and wrote the reason - theft. And that the package arrived in the country already empty.
Now, I was trying to start a request regarding that item in my purchase history page, but it just doesnt exist any option. The same with the return option. If I press „more actions” and then press „return this item” it says: „
It's too early to start a return. You can start a return on Feb 21.”
Please help. Its very frustrating. Also, Ive tried to explain the issue to the Assistant chat, but it didnt do any help. Apparently it is an AI.
