Returns

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Cancelation and refund

Ebay canceled my order and refund me with an incomplete amount, $ 120 are missing!!’

I purchased an item that was listed as a genuine 100% leather jackets however when I received the item it was polyester and not what I ordered The sellers being somewhat difficult in saying that they will refund me 30% of the items value which is una...

Powerbeats pro

Hello there,I here hopping I can get some help to process a return.I ordered a head set of Powerbeats pro with out knowing the other only work for iPhone.An a fortunately I don't own one.How do I start my return if not to much to ask.Thank you.

Handling Returns as a seller when its least warranted

I recently sold a P J set Life is Good and I listed for a fair price. Halloween item. The Pajama set was bid up to $46.00 and now the buyer has just received it and started a return and the reason for returning is the size. The xl is too small for he...

Return

I have purchased and item and once it arrived I refused it. It was incorrect. Problem is that I purchased it as a guest and can not seem to get anywhere it was over 1800.00. How can I contact the seller. Paid for item through PayPal.

Print return label error

I received a damaged product and asked the seller for a refund.The seller offered a full refund but I have not been able to print the return label for 4 days.eBay customer support only asks me to continue waiting for the error to be fixed. Why can't ...

Sold item "As Parts" Customer returned as defective??

I recently sold a Nikon F3 Camera body "As Parts" and not working on Ebay. The buyer received it and said it was defective and put a return it andI had to pay for the return by providing a label. I appealed twice and lost. How in the world can you se...

no refund

I thought the sellers were responsible on eBay did not realize that there are those sellers is doing this not refunding after jumping threw hoops to get the item sent back and help on what to do is helpful

Where is my partial refund?

I had received an incorrect part. I emailed the seller and we agreed that If I would keep the incorrect part the seller would issue a "partial" refund. The item was paid for thru PayPal. The seller confirmed the refund was issued. I am not familiar w...

Returns

I purchased two items from a seller and I returned one of them because I didn't realize I bought two. I am trying to return the second item but eBay would not allow me to request a return because it showed I had submitted a return already . Can't get...

Return and Credit

I made payment to a seller for an auto part that was incorrect. I have shipped it back and the shipper has told me it is processing on Ebay. When can I expect credit to show on my Ebay account or will they reverse charges to my credit card. How long ...

Contact ebay

Need to return an item but need to speak with an agent first unable to find a phone number

Resolved! Can't issue the buyer a return label through eBay?

A buyer started a return on an item they received yesterday, and that's fine since I stated returns are accepted within 30 days for any reason. I'm just confused as to why I can't issue the buyer a return label through eBay? The only options it gives...

Trying to return an item.. The sellers address is unattainable

The sellers address is unattainable due to the fact that it is from another country and the address cannot be made out.. However, the package came with a return address, which is in Jamaica, New York not really sure who or how I am supposed to return...

Another fake "Not as described" claim

Customer ordered an item 24 days ago. Just filed a claim saying that items were missing. He sent me an email describing what what was missing. The thing is - those items were never included in the first place! I pictured everything and described what...