06-07-2021 07:40 PM
I had a customer file an item not received in Feb 2021. Ebay refunded the customer in full. Four months after ebay refunded the customer Russia Post returned the package so the item is not a total loss but shipping can not be recouped. What I need to see if anybody our there can interpret the Russian. I have attached the Russian Post reason tag. Normally the reason tags say "bad address" , "unknown" or "unclaimed"
Thank you,
06-07-2021 07:48 PM - edited 06-07-2021 07:49 PM
That says "not claimed"
Sounds to me like the buyer never picked it up
06-08-2021 09:50 AM
USE THE TRANSLATE APP. GOOGLE TRANSLATE. IT CAN TRANSLATE FROM CAMERA.
HAS A SHORT LEARNING CURVE, BUT WORKS VERY WELL.
06-08-2021 09:59 AM
Or just google "CN 15 label" like I did. Much faster.