Multi-item return, sent w combined ship. returns requested individually. How do I combine ship?

[kayannegems]

Buyer wishes to return items (6)

I shipped them combined, one label, one package, one tracking, one insurance

Buyer requested the return requests by individual item (so individual return IDs)--this could just be how eBay set it up--don't know.

How do I create a combined Return label when I have multiple Return IDs and the dashboard doesn't have an obvious way of doing it that I can find.    I'd like to make this as easy as possible for the buyer and at the least extra expense for the seller.

Please help

Thank you

[grand-and-glorious-purpose · Accepted solution]

Purchase the label at USPS or PirateShip or wherever you get your postage from.

Save label as JPG, send to buyer, email it or use messages.

I don't think you can send a gif or a pdf...maybe IN the return but I haven't had to do that for a few years, it may have changed.

[house*of*paws]

Hi @kayannegems 

Just wanted to add that IF the buyer wanted to return items that had separate Item Numbers ... THEN they needed to file a separate return request for each Item Number or else they risked being refunded only for one item.

You should be okay providing only one shipping label ... but I would first assure the buyer that you intend to refund them for all of the items.