Missing item

[camillegcn]

I'm a buyer, I return an item but still missing on USPS carrier.

[bonjourami]

What does the tracking show?

[camillegcn]

gvomarineelectronics:

Hello
Item has not been delivered to us.
Number:
9301920585600153297881
Carrier:
USPS
Jul 31, 12:00 AM
In Transit to Next Facility, Arriving Late
Jul 30, 12:00 AM
In Transit to Next Facility
Jul 29, 12:00 AM
In Transit to Next Facility, Arriving On Time
Jul 28, 12:00 AM
In Transit to Next Facility, Arriving On Time
Jul 27, 04:44 PM
DEPART POST OFFICE
TOA BAJA PR 00949
Jul 27, 02:25 PM
PICKED UP
TOA BAJA PR 00949
Jul 24, 04:30 PM
PRE-SHIPMENT INFO SENT USPS AWAITS ITEM
TOA BAJA PR 00949

[nenu-5410 · Accepted solution]

---

@camillegcn wrote:

I'm a buyer, I return an item but still missing on USPS carrier.

[Seller]:

Hello
Item has not been delivered to us.
Number:
9301920585600153xxxxxxx
Carrier:
USPS

...

Jul 27, 02:25 PM
PICKED UP 

---

It's unfortunate @camillegcn that you waited more than a month to come here for help.

Because you used the official eBay return label (and not your own label) you will get a refund

-- EVEN IF THE EBAY RETURN LABEL IS NEVER DELIVERED after 14 calendar days

-- from the seller voluntarily or eBay forces the refund.

But try anyway, and leave a PRIVATE message here for eBay on Facebook

-- to tell eBay that you used the eBay return label,

-- and to ask for your refund.