07-22-2021 02:14 PM - edited 07-22-2021 02:18 PM
This is the 1st time I'll be doing a refund now that Paypal's out of the picture and I can't figure it out.
Thank you.
In case this makes a difference: The buyer returned the item via the refund label I sent.
07-22-2021 03:26 PM
Manage returns, missing items, and refunds for sellers
07-23-2021 05:21 AM
you shoud go to sellers hub and look at the orders column on the left side
its next to the label section and its also where the resolution center is
both of these shortcuts were recently removed from the smaller orders tab into the larger order column
you can just click on the return center and refund from there,it will probably say "time to refund" if the tracking shows you have it now