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Expired food- how to return to buyer

I purchased thanksgiving candy corn and the items shipped expired in May of 2022.  How can I get my money back?  

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6 REPLIES 6

Expired food- how to return to buyer

@melof3936 

 

Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.

Have a great day.
Message 2 of 7
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Expired food- how to return to buyer

Actually; before you use 'Not As Described'- did the description mention the date? 

Message 3 of 7
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Expired food- how to return to buyer

How can I get my money back?

@melof3936 

 

Open the Return as Ken advised. You may get a refund without a return, you may have to return the expired candy (at the seller's expense) to get your refund. Start by pressing the big, blue 'Return this item' button. Good luck.

Message 4 of 7
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Expired food- how to return to buyer

Candy Corn expires?  How can you tell.😁

Message 5 of 7
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Expired food- how to return to buyer

For some reason it is not in my history of purchases... help?

Message 6 of 7
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Expired food- how to return to buyer

When did you purchase it?

Did you purchase it on this account or as a 'guest'? 

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