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Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sellers

I see a bunch of ppl are having the same problem .  Ebay is yet again creating “unethical”  and “unfair “ if not criminal or Fraud ?   impossible polices as an excuse to use sellers for ebays financial gain and loss prevention.   It’s useless to talk to a rep because they are trapped within the unethical ebay policy and will get fired if they do the right thing.   The police dept won’t  write a police report for ebay disputes because they said it’s a civil matter between ebay, the buyer and seller.  Actually I think it’s mail Fraud … Ebay knows it’s not possible in some Counties and knows it doesn’t fit into anything that the police department will write a report for but yet still uses the excuse anyway, if you can’t get a police report, ebay keeps  the sellers money while they know the seller can’t get a police report .   I heard about some ppl  getting a reference informational report but that’s up to the police department if they want to do that or not.  I was told NO.   I spoke to an ebay rep , the rep told me that ebay lost tons of money over fraud  buyers and sellers.   That’s ebays problem.  So in order to provide their 100% buyer refund policy, they have to create a policy that is not possible to obtain as their excuse to refund a buyer and keep sellers money so ebay doesn’t incur the loss .

Message 1 of 22
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21 REPLIES 21

Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

The other day when trying to help someone on another site I could not convince them it wasn't ok to sell a used item.  It was one of the categories where used isn't allowed.  A rep had told them it was fine just to select new as the condition and put used in the title and description.  Now the seller was having trouble listing because he kept getting an error that his title didn't match the condition.  I'm like yeah you can't sell those used yes I can this is what the eBay rep told me to do...ugh.  

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 16 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

The problem is that ebay is shameless about it so when a company becomes shameless , there is nothing to do but leave or sue them 

Message 17 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

YUP, some of the responses I got in emails today from  ebay are all over the place, it’s like they invent as they go along  … ebay is just getting worse and worse …I won’t buy nor sell with them anymore .  I will go elsewhere and eventually as ebay gets worse and worse , more sellers will leave .

Message 18 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

Yes, I think so

Message 19 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

thank you for that

Message 20 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

If this was a credit card chargeback then I can see why you had to wait so long before your case got processed. The CC companies take their sweet time dealing with these issues and THEY are the real demons in this game. Some days I wish people could just send a money order. LOL!!

Message 21 of 22
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Re: Ebays seller protection is gone - ebay rep verified ebay will automatically put the loss on sell

Yes, exactly right. EBay is not going to take a hit if they don't have to

Message 22 of 22
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