cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Dispute a review?

How do I dispute a customers review? The description clearly said that the watch did not have a battery and would need to have a battery installed and yet the reviewer is complaining because the watch arrived without a battery(?) 

Message 1 of 7
latest reply
6 REPLIES 6

Dispute a review?

Both negatives are much too old to get removed now. I think you must request removal in the first 30 days, or maybe 60, one or the other.

ALWAYS be honest and exceedingly FAIR!

The Volunteer eBay Community Mentor formerly known as juanmogamer
Message 2 of 7
latest reply

Dispute a review?

30 day max. Too late. Next time- within 30 is required- but know that in this case, the Neg would NOT be removed as it doesn't 'violate' anything'. 

Message 3 of 7
latest reply

Dispute a review?

Although you didn't ask for constructive criticism, I am going to offer.

 

You sold 2 watches without batteries but how do you know they even worked?

 

If you ever have watches again, have the batteries replaced, run the watches for a couple of days to make sure they keep proper time then resell them. Add enough to the price to cover the price of the batteries.

I

 

albertabrightalberta | Volunteer Community Mentor
"I can explain it to you, but I can't understand it for you."

Message 4 of 7
latest reply

Dispute a review?

Are they perhaps reviews that might happen in the near future? Otherwise, the negative reviews now you have are old and will be gone soon. I have one. I'm over it. If they are in the near future reviews, certain words on feedback are not allowed per eBay and can be removed by CS ...such as "crook"..."thief"..."fake" and so on.

Message 5 of 7
latest reply

Dispute a review?

Exactly. How do they know they worked if they didn't  install a battery to make sure they worked?

 

Been there done that myself. Bought a watch that only needed a battery, they said. Jeweler installed the battery and it didn't work because it needed a movement. 

 

From now on I won't  fall for battery not included or needs battery.

Message 6 of 7
latest reply

Dispute a review?

Maybe this is nitpicking, but there is a difference between product REVIEWS and seller FEEDBACK.  You are referring to feedback.

Message 7 of 7
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: