10-02-2023 10:43 AM
I ordered and received my order and it was incomplete so i contacted the seller 4 times about a return /refund and then i received a Case closed message?
10-02-2023 11:29 AM
What kind of case did you file? It should have been a not as described case, not item not received. If it was item not received, go back and try to open for not as described, missing pieces. If you cant, and paid with Paypal, you have six months to file there or with a cc.
10-02-2023 11:36 AM
It sounds like you opened an Item Not Received claim instead of a Return request. Open the Return now.