cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot reprint a returns label (printer ink had run out)

I instructed printing of returns label via the ‘print label’ button in the returns details, but the printer ink had run out, so no label image appeared. On going back to reprint the label with a fresh ink cartridge in the printer,  the ‘print label’ option in the returns details has gone. How can I reprint the postage label? 

Message 1 of 4
latest reply
3 REPLIES 3

Re: Cannot reprint a returns label (printer ink had run out)

There should be an option to reprint the label in the email Ebay sent you after printing the first one.



``````````````````````````````````````````````````````````````````````````````````````````````````````

“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 4
latest reply

Re: Cannot reprint a returns label (printer ink had run out)

Contacted ebay support - the seller had both instructed and completed a refund, the latter action of which had removed the need to print a label, hence the 'print label' button disappearing.

Message 3 of 4
latest reply

Re: Cannot reprint a returns label (printer ink had run out)

Problem solved - see my comment on my original post.  Thanks for your suggestion.

Message 4 of 4
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: