cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't get a return ticket for obsolete phone

How do I get Ebay to contact me. I have contacted vendor who does not understand that a 2G phone will not work on the new towers. Getting the runaround. Need help  getting Ebay to respond

Message 1 of 18
latest reply
17 REPLIES 17

Can't get a return ticket for obsolete phone

 contact the independent seller or file a return request claim in the resolution center

Message 2 of 18
latest reply

Can't get a return ticket for obsolete phone

Just asking….

 

why did you buy 2G phone if you knew it would not work?

Message 3 of 18
latest reply

Can't get a return ticket for obsolete phone

@49houston 

 

 

Was it listed as a 2G phone?

Have a great day.
Message 4 of 18
latest reply

Can't get a return ticket for obsolete phone

File a "buyers remorse" return request.

IF you bought a 2G phone and now want to return it, you should cover shipping to the seller.

klhmdg  •  Volunteer Community Mentor
Message 5 of 18
latest reply

Can't get a return ticket for obsolete phone

3G won't work either very soon, supposedly, although now they might have found the automobile makers need it.

Message 6 of 18
latest reply

Can't get a return ticket for obsolete phone

You don't need for eBay to contact you. You don't need to message the vendor. If the phone was Not as Described in the listing, just open a Return request. You may have to send the phone back, but you'll get a refund.

Message 7 of 18
latest reply

Can't get a return ticket for obsolete phone


@mtgraves7984 wrote:

You don't need for eBay to contact you. You don't need to message the vendor. If the phone was Not as Described in the listing, just open a Return request. You may have to send the phone back, but you'll get a refund.


Why file NAD if the item was described as 2G? @49houston hasn't answered the question yet but there certainly are sold listings for 2G phones, in which case, those items are described accurately. 

albertabrightalberta
Volunteer Community Mentor

Message 8 of 18
latest reply

Can't get a return ticket for obsolete phone


@albertabrightalberta wrote:

@mtgraves7984 wrote:

You don't need for eBay to contact you. You don't need to message the vendor. If the phone was Not as Described in the listing, just open a Return request. You may have to send the phone back, but you'll get a refund.


Why file NAD if the item was described as 2G? @49houston hasn't answered the question yet but there certainly are sold listings for 2G phones, in which case, those items are described accurately. 


@albertabrightalberta 

 

I didn't say to file a NAD if the item was described as 2G. My post said "If the phone was Not as Described in the listing ... "

 

ETA: I noticed the OP hadn't addressed that issue, either.

Message 9 of 18
latest reply

Can't get a return ticket for obsolete phone

You need 4G  or higher these days.

Message 10 of 18
latest reply

Can't get a return ticket for obsolete phone

@49houston 

 

What is the listing number?

Message 11 of 18
latest reply

Can't get a return ticket for obsolete phone

Checked IMEI # and it checked out as a good number . Vendor assured it was fully functional on all GSM networks. Did not know until I tried to get on CC network.

Message 12 of 18
latest reply

Can't get a return ticket for obsolete phone

No

 

Message 13 of 18
latest reply

Can't get a return ticket for obsolete phone

Not only does phone work only on 2G it has no VoLTE capability.

Message 14 of 18
latest reply

Can't get a return ticket for obsolete phone

VoLTE capability will suffice.

Message 15 of 18
latest reply
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

    Returns related questions? Whether you're a buyer or a seller, check here to get started: