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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation

Buyers claiming not as described for returns no proof and AI automatically penalizes seller.

Message 1 of 6
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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation

Ebay will side with the buyer AI or not. Just take the return and keep going. 

Message 2 of 6
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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation

Buyer doesn't have to prove it, they just have to say it.

Have A Great Day.
Message 3 of 6
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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation

There is absolutely no eBay requirement that a buyer prove their claim when/if an item not as described case is opened.  They aren't even required to contact the seller first.  

Message 4 of 6
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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation

There is no requirement to provide any kind of proof before a return.   Over fifteen years ago buyers were required to get a letter on letterhead from an expert on the item that it was not as described.  In many cases  a buyer could not find such a person.

 

So today it's   If a buyer says SNAD, the seller is gonna be sad.

Message 5 of 6
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Buyers using ebay guarantee for returns without evidence or proof of misrepresentation


@everog7 wrote:

Buyers claiming not as described for returns no proof and AI automatically penalizes seller.


Other than that how is your first day on ebay going?

Message 6 of 6
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Welcome to the Returns board! Here you can discuss returns with other members.

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