05-23-2024 03:37 AM
Buyers claiming not as described for returns no proof and AI automatically penalizes seller.
05-23-2024 03:45 AM
Ebay will side with the buyer AI or not. Just take the return and keep going.
05-23-2024 05:36 AM
Buyer doesn't have to prove it, they just have to say it.
05-23-2024 05:38 AM
There is absolutely no eBay requirement that a buyer prove their claim when/if an item not as described case is opened. They aren't even required to contact the seller first.
05-23-2024 08:05 AM
There is no requirement to provide any kind of proof before a return. Over fifteen years ago buyers were required to get a letter on letterhead from an expert on the item that it was not as described. In many cases a buyer could not find such a person.
So today it's If a buyer says SNAD, the seller is gonna be sad.
05-23-2024 10:54 AM