The buyer has until May 10 to ship the item. You can either wait for the item to arrive or issue a refund. If you issue a refund now, this return will be closed and you shouldn't expect to receive the item back.
This return has been approved automatically, per the eBay returns policy.
If the buyer doesn't send the item back by May 10, we may close the return. "
I am when I wake up requesting eBay to call me back, nothing in their wording states the buyer has printed a label and deserves another 5 days to hold up this return, also being a SNAD, I measure things flat and not stretched...I'd have fought this regardless being a simple buyers remorse, report him to safety and security for misusing returns, trying to force me to pay return shipping when I offer free 30 day free returns regardless, messaging before opening a return about a refund not going through the process. So tomorrow, the buyer has until May 10th to ship, "until" isn't by which they use later, however with an if, and this is all I wanted. This buyer expected to get a refund making a claim and keep the item. They have until midnight to print a label, if they don't have a label which a prepaid label with tracking doesn't prove printed, not scanned by Sat the last business day of the 10 day cycle to have it scanned accepted. I'm calling and making ebay stick to their own policy, there is no "may" close the return. 1st person I speak to if they say well they have until tomorrow, then I'm asking to be transferred to trust and safety, the buyer is misusing returns trying to force me to pay for his return by filling a not as described when I offer free returns regardless. They will tell me I have to do it through the website, which there is no way to report someone for misusing returns to force a seller to pay return shipping. For those of you who don't know... google Can I dispute paying for return shipping as below
Can I dispute paying for return shipping if I feel a buyer is misusing returns?
You can ask eBay to step in and help if you feel the buyer has misrepresented the reason for the return. eBay will review your request and take appropriate action. Remember, when you ask eBay to step in and help without successfully resolving the issue directly with your buyer and eBay finds on behalf of the buyer, it will result in a defect.
You have a 50/50 **bleep** shoot talking to a CSR who doesn't know this policy, if you feel they are "trying to tell you their idea of how eBay works" hang up and speak with someone else. I've had over 20 yrs probably 14 CRS's supposedly sent for "retraining". It's better not to get into an argument unless you yourself are recording it. Hang up and speak with someone else, and tell them, if you don't know policy, I'll message it to a another seller I know who's a friend who also knows eBay policy, and you can read "our" messages and go to the link on eBay's website and familiarize yourself with eBay policy.
Oh and I'm not waiting up until like the old days 1:01 EST which is 1 past midnight wherever based where I am eBay considers it tomorrow to have this case closed like 3 yrs ago. Oh and if you get someone who doesn't know what your talking about and you can barely understand them...ask them if you can put them on a no more than 2 minute hold...you'll quickly get transferred up the chain.
