Come chat with the eBay Community team this month as the chat will be an open forum for you to ask questions. Get all of your questions ready for the us, so we can make the most out of this month's chat on October 11th at 1:00 pm PT!
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Devon,
@comics-scifi-collectibles wrote:
@steady2304 wrote:I am enrolled in the EIS shipping program. I have been trying to migrate all my listings over to EIS. When I set my business policy for shipping I choose No International shipping. I also have no exclusions set. When I view my item the only country that does not appear is the UK. I can't figure out what I am doing wrong. This is just extremely frustrating. Any help would be greatly appreciated.
Screen shot of Business Policy
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Edit: A reply to your post can be found here.
Not sure if your problem is the same or not....
I helped a seller awhile back that had a similar issue. It turned out that the account settings that they had created long before using Business Policies were the problem. The only way to access shipping exclusions at the account settings level instead of Business Policies is it to OPT out of Business Policies.
Then go to account settings and make sure that you do not have any left over exclusions> https://www.ebay.com/ship/prf
After you remove any country exclusions you can opt back into business policies. Your policies will still be there.
Hope this works for you.
I did all of that. I have never had the UK blocked as that is one of my biggest International customers along with Australia and Canada.
Thanks for joining the chat this month! It's closed from further replies but we'll keep working through to make sure that questions are addressed.
Devon,
@jansencomputers wrote:
eBay stated at the end of August that: In September 2023, shipping costs for UPS & FedEx would be charged immediately rather than after the package arrives.
Why did this never start? We are two weeks into October 2023, and I am only now being charged for packages that were sent in the middle or near the end of September 2023.
If you are going to announce something like you did with banners all over the site, then you need to actually follow through and have it go into affect in September 2023.
When is this actually going to go into effect? Since the original announcement about it lied about when it was going to start.
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Edit: A reply to your post can be found here.
Hi @jansencomputers.
The Shipping team reached out and wanted to share an update regarding this:
"This is still being ramped to all sellers with an expected full ramp soon"
Elizabeth,
