Join our monthly Community chat with the Seller Advocacy Team to get your questions answered about these tools and more on Wednesday, November 8th, from 1-2 p.m. PT.
Create posts, get detailed data, and more with the Social page, now available to all sellers
Earlier this year, we launched the Social page in Seller Hub, making it easy for Store subscribers to create custom posts by connecting their eBay account to their social accounts. Now, the Social page is available to not only Store subscribers but all eBay sellers in Seller Hub.
Save time by linking your Facebook, Instagram, and Pinterest accounts and create custom posts that’ll delight your customers and drive traffic to your listings. You can also post to multiple platforms at once and get insights into the traffic you’re receiving to your Store, listings, and other eBay assets from social media.
Get started now with our step-by-step guide that’ll show you how to link your Facebook, Instagram, and Pinterest accounts.
Spotlight coupons on your storefront
We’re making it easy for Store subscribers to highlight active promotions by rolling out a new Sale tab on the storefront. This tab will feature all your coupon sales in one place, and make it easier for buyers to find your sale items. With this update, your coupon offers will automatically be front and center on your storefront—helping turn browsing visitors into happy buyers.
More details
- The Sale tab will automatically appear for store subscribers who’ve created at least one promotional coupon offer.
- We’re exploring ways to include other promotions, such as markdowns, under the Sale tab in the future.
- If you want to create a coupon offer that’ll show up in a Sale tab on your storefront, visit the coded coupons page to get started.
Send offers for multiple listings at once with the eBay app
You can now send offers for multiple listings at the same time on the eBay app. In the past, you could only send offers for your listings one by one. Now, you can save time on the go, target interested buyers, and boost your conversion rate by quickly sending offers for multiple listings.
Get started
To send offers for multiple listings, just go to the Active page within the Selling tab in the eBay app. You can send offers when a listing has one or more interested buyers who satisfy a number of conditions. When you have more than one listing that's eligible for offers, you’ll see a quick filter called Send Offers-Eligible. Just apply that filter to see those listings and send your offers.
For more information on sending offers for multiple listings, check out our Sending offers in bulk help section.
What you need to know
Our goal is to build an intuitive, effortless listing experience that helps you get your items up and running as quickly as possible. With this in mind, we’re rolling out new AI-powered features to help you create high-quality listings that showcase your items, starting with item descriptions and photos.
AI-generated item descriptions
AI-powered item descriptions are now available to all US sellers listing in most categories in the eBay app. This new feature can save you time by suggesting an attention-grabbing item description at the touch of a button. You can use the suggested description as-is, or easily customize it to add more detail, adjust for accuracy, or fit your business’ unique voice. Try it out today to get your listings up and running faster than ever before. We’ll be expanding this feature to desktop in the coming months.
Improved background removal tool
We’re upgrading our background removal tool, making it easier than ever to showcase your item on a white background and increase your listing’s chances of standing out.
With just one tap, our improved tool will seamlessly create a white background for your item image, without the need for any manual editing or touching up. The improved background removal tool is already available to all sellers in the eBay app and anywhere you use the advanced listing tool, and will be expanding to desktop in the coming weeks.
Thanks for joining us for the Monthly Chat with the Seller Advocacy team.
The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.
To post your question, click Reply in the lower right corner of this post, type your question, and hit submit between 1-2 PM Pacific Time. The format of our chat mirrors the format of our Community Discussion Boards, where each post will appear in the thread chronologically. The Seller Advocacy Team will review each question as it comes in, and will quote the original question in our reply. This quote and the reply will appear later in the thread, so just keep scrolling down to see our answers.
As a reminder, we want to be able to get to as many members as possible during the allotted hour, so we have a few things to ask of you:
- Keep on topic
- Scroll through the list of questions to see what has already been asked to decrease chances of redundancy
- Keep the message/question simple and no more than one to two items. If you include multiple questions in a post, please be aware that they may not be addressed during the chat and (specialist name) will do their best to follow-up with it after the chat has closed
Missed the chat? Send your questions to the podcast by calling 888-723-4630 or email us at podcast@ebay.com and maybe your questions will make it on the air! Or listen to past episodes while you wait for next month!”
Devon,
@valueaddedresource wrote:
devon@ebay elizabeth@ebay - I know this may not be exactly on topic but earlier today there was a community announcement about feedback enhancements which confirmed the change from "Most Recent' to "Most Relevant" sorting for feedback.
The announcement also said that sellers would be able to preview pictures left by buyers in their feedback starting this month.
That post has since been deleted - was the announcement in error or are these enhancements still going into effect this month?
Hi @valueaddedresource. The announcement was not made in error, we just added it to the wrong location. It can now be found here.
Elizabeth,
Thanks for joining the chat this month! It's closed from further replies but we'll keep working through to make sure that questions are addressed.
Elizabeth,
