mam98031 • Volunteer Community Member • Buyer/Seller since 1999
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@mam98031 wrote:
Do we have any updates on when the Available to ship page will be fixed.
To recap I have two issues. One is an item I shipped several days ago still shows on the Available to ship page even though it has a tracking number recorded on the sale. I use to have 3 of them now I'm down to one.
On the main Seller Hub page and looking at the Order box, the above described issue does NOT show up as there being something in my Available to ship line item that needs to ship. The count is zero since I completed all my shipping, yet if you click on Available to ship and go into the screen, the order above still appears. The sale happened on May 2nd and was shipped on the same day. The tracking shows delivered on May 7th.
The other thing is when there are items on this page that do need to be shipped, it no longer has the first option on the left at the head of the drop down list to Purchase shipping label.
Hi @mam98031! No updates yet on the having that update to shipped.
With your other question, are you saying that when you go to ship an item there is no option to purchase a shipping label? Would you reply with a screen shot in case we need to file a new ticket?
@divwido wrote:
What does eBay have against capitalization?
Why do I (and many others) have sold items listed under awaiting shipment?
Why is my selling data no longer showing as ending soonest, but instead a jumbled up mess?
Hey @divwido sorry you're running into this! The shipping issue is a known one but should be resolved by now, have you tried opening your account up in an incognito window to see if it makes a difference for both of those issues ?
@donsdetour wrote:
@ittybitnot wrote:Good afternoon.
eBay has a category: Other-Websites-Businesses-for-Sale
If one goes to that category, chooses "newly listed" it seems like only ONE in ten or fifteen items is actually a business or website for sale. All the rest are PRODUCTS listed in the seemingly wrong category. These include: shampoo, coffee, nuts/bolts/screws, hair extensions, fans, switches, etc.
Why is this allowed? Are there no eBay filters that disallow this practice? Or is it allowed? It is not just this category but many others as well.
https://www.ebay.com/b/Other-Websites-Businesses-for-Sale/2992/bn_7203511?rt=nc&_sop=10
Just curious. P.S. reporting such things are basically useless. The same "dinnerware" sets and "pet supplies" etc. are still visible in "Other Travel" with more added every day.
Thank you for your time.
PS The link to that category is not working right now....Gateway/timed out. Should be back up later if you want to look.
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Edit: A reply to your message can be found here.
Reason this is happening is this part of such listings
"(Not eligible for eBay purchase protection programs)"
Its scammers listing such items in the categories with out buyers protection.
Goes to the suggestion I have posted in this topic ...
The mess is causing problems:
and the scammers see a way to steal money from the buyers.
And ALL those sellers should be booted. I get it that as a seller we may not get the right category on our listings from time to time, but there is no way that someone selling a game controller or a gaming system mistakenly posts it in the Business equipment categories. These are clearly intentional with the sole reason to scam the buyer.
I shouldn't take us to tell Ebay this as it should be crystal clear to anyone that is actually paying attention to the details.
@valueaddedresource wrote:
jasmen@ebay wrote:
@ittybitnot wrote:
Good afternoon.
eBay has a category: Other-Websites-Businesses-for-Sale
If one goes to that category, chooses "newly listed" it seems like only ONE in ten or fifteen items is actually a business or website for sale. All the rest are PRODUCTS listed in the seemingly wrong category. These include: shampoo, coffee, nuts/bolts/screws, hair extensions, fans, switches, etc.
Why is this allowed? Are there no eBay filters that disallow this practice? Or is it allowed? It is not just this category but many others as well.
https://www.ebay.com/b/Other-Websites-Businesses-for-Sale/2992/bn_7203511?rt=nc&_sop=10
Just curious. P.S. reporting such things are basically useless. The same "dinnerware" sets and "pet supplies" etc. are still visible in "Other Travel" with more added every day.
Thank you for your time.
PS The link to that category is not working right now....Gateway/timed out. Should be back up later if you want to look.Hey @ittybitnot it sounds like they are mis-categorizing their product which for sure is not allowed and it may make it harder for their buyer to find their items. I'm happy to pass this along to the relevant teams for sure! Thank you for your time!
jasmen@ebay just to be clear, this is something far more nefarious and harmful to buyers than making it harder to find items because they are in the wrong category.
This is part of the ongoing scam problem where sellers are intentionally listing in these categories because they do not offer eMBG/buyer protection. Often they are fake listings using pictures lifted from other websites, the "seller" does not have the item and has no intention of sending it and the buyer is out of luck because they can't get their money back.
So this would also be a situation where the simple "just report the listing" advice does not go far enough - eBay has been aware this fraud is happening for over a month now, more proactive action on eBay's part is needed and absolutely warranted.
We understand the threat for sure @valueaddedresource and our teams are working on rectifying this ASAP, thank you!
- last edited on by
velvet@ebay
Sorry that is my fault, I should have provided a better explanation. It use to be the first thing that showed in the left column before having to access the drop down menu. It said in blue letters right below the date Purchase label. It does not say that right now. You have to call up the drop down menu and select Purchase label. So it is an extra step that wasn't there before about a week ago
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Edit: A reply to your question can be found here.
I completely agree with you. But I just take it one step further. I think the sellers that are clearly taking advantage of this loop hole should be booted. They are more than willing to steal from buyers. We don't need or want sellers like that on the site. I personally see this as a big enough breach of the rules to summarily ban them.
