mam98031 • Volunteer Community Member • Buyer/Seller since 1999
Hi everyone! Thanks for joining us for the Weekly Chat with eBay Staff. We don't have a specific topic this week, so feel free to share any general buying or selling questions you may have.
The chat thread will remain open until 2 PM PT at which point we'll close it from additional responses. After that time, we'll continue to work on responding to any queries that might still be unanswered.
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@my-cottage-books-and-antiques wrote:
A suggestion , please pass on to the appropriate team: I've been printing a coded coupon on my packing slips. The coupon is usually for a relatively short term. I'm thinking of extending the term, but I 'd like to see ebay add another feature: have the coupon explain how a buyer can "follow" a seller (and/or subscribe to the seller's store newsletter)---this way, if I list something the buyer is interested in, he'll see it in his watched seller list/favorites page...AND....in the favorite seller list, include a reminder, something like "You have a coupon from this seller, expiration date is...."Thanks for passing this on!
@my-cottage-books-and-antiques I really like this idea! I'll be sure to pass it along to the right team 🙂
@mcw1627jed wrote:How can you explain the large amounts of Forever Stamps being sold on Ebay at a slight Fraction of face value within the last month?
This is a huge RED FLAG .
I've seen it done by some sellers that need to boost their FB number. Either because they are a newer seller or because they are trying to dilute negative FB impact.
@mcw1627jed wrote:
How can you explain the large amounts of Forever Stamps being sold on Ebay at a slight Fraction of face value within the last month?
This is a huge RED FLAG .
Hi @mcw1627jed - there is not a price restriction on what a member chooses to list stamps for. If you have reason to believe that the listing a seller has made is not genuine or is breaking an eBay policy please use the 'report this item' link to ensure it is reviewed by the appropriate team.
Thanks!
@my-cottage-books-and-antiques wrote:
(Sorry, this should have been two posts)
I really like the new packing slip, BUT.....
It can be customized to include the "Custom Label field", which is great, because I do the all the shipping for my account and spouse's account. We both use the Custom label field to identify the location of items in our inventory (Box # so and so, etc). So, I can just look at the packing slips and know where to go to pull items for shipping. That's great! Love it!
But there's the thing. I'd really like to have a field where I could input other information as well, such as price paid, date purchased, etc. So, a suggestion for Harry's team (or whoever handles this stuff): How about having a "Location Field" strictly for inventory location info (and use that field on the packing slip) and have another "Custom Label Field" where each seller could include other information. Because clearly I don't want to send that info to my buyers.
Please pass this on to the appropriate team. I think it would be a real benefit for us sellers.
In yesterday's podcast Harry Temkin mentioned that "When we look at the data and remember that the vast majority of your buyers are on mobile and on mobile, the description is already basically a snippet of your full description and it's in a normalized font set and font color on mobile. So all that formatting doesn't appear there and it requires the buyer to click on the description to get to your full description. So the key is really the top of the description. That core component is what is visible as the default on native. And then they have to click into it. And the vast majority of buyers actually don't do that secondary click."So this appears to confirm two things I've been guessing : 1. Most buyers are now using Mobile, AND "the vast majority of buyers" do not click through to the full description when using Mobile, they see ONLY the truncated description Mobile provides. So, OK, it is good to now know that my suspicion was correct. What troubles me is, Harry doesn't seem to view this as a problem to be solved, it's just a simple fact. I try to keep my descriptions short, but with antiques, collectibles, etc, especially some of the more obscure items, a longer description can really make a difference. Photos don't always tell the story as to why something is significant. So, I'd really like to suggest that Harry should work on either lengthening the allowable length of the "snippet", or finding a way to incent buyers to read the entire description.
Again, just asking you to pass this on.
@my-cottage-books-and-antiques more good suggestions! I'll pass these along as well 🙂
