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Community Chat, June 19 @ 1:00 pm PT - General Topics

tyler@ebay
eBay Staff (Alumni)

Join the Community team here at 1 PM PT on June 19 for our Weekly Chat with eBay Staff. No set topic for the week, so feel free to share any general buying and selling questions you have. 

 

The chat will be open for questions from 1-2 pm PT, at which point we'll close it down for additional questions and continue to work on responding to any remaining queries.

If you are new to the chat, welcome! Simply reply to this post with your question after 1 pm and we'll be happy to look into it slight smile

Tyler,
eBay
Message 1 of 77
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76 REPLIES 76

Community Chat, June 19 @ 1:00 pm PT - General Topics

Hi all,  Just a quick question, I sell coins and want to know  if eBay has an affiliate site? I do random pricing searches and this site has what appear to be all eBay listing...just curious.

Thanks

Message 16 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@pratercollectibles wrote:

It doesn't even tell you if it is auction, or fixed price. I had trouble copying the mailing address to Indicia.  You have to hunt for the items to leave feedback, print packing slip etc. 

 

I see everyone hasn't been changed to it. Why can't I go back ?

 

 


Thanks for the detail @pratercollectibles! The sales record page does have a shortcut 'copy to clipboard' option you could use to quickly copy the address for use in other label printing applications. 

 

As to the listing format being included there I'm not sure how that would be seen as relevant, which could be why it was removed. Either way, if you'd like to see it back I suggest using the 'Comments?' link at the top right of the page so you can let the devs of this page know what would help you out the most so they can look at it for a future enhancement. Thanks!

 

Sales Record.JPG

Tyler,
eBay
Message 17 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics

I noticed a bunch of listings that started on May 15th renewed on June 14th...30 days, not the same date each month. ?.

Message 18 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@vrykalak wrote:

I just found out that I can't change handling time for items ending in 24 hours.

 

Used to be 12 hours. Now I am stuck with a late shipping defect on an item that ended while I was on vacation, because I changed the handling time more than 12 hours, but less than 24 hours, before the end.

 

Also, the 'Reminders' at the top say that handling time was changed 318 (of 323). That means there were four other items where the handling time did not get changed, when I told the system to make that change on all the active listings. 
That's scary, because I can't find any way to check which others were not changed. (The one item I knew would sell while I was away was the only one with less than 24 hours left before it ended, so that was not the reason.)

I asked if the defect could be removed, under the circumstances, and I was told definitely NO.

This is mostly just a rant, but I would like eBay to be a little more tolerant, and help Sellers who get caught in a trap like this.


Hi @vrykalak, the timeframe when revisions are restricted is still 12 hours before an auction ends. Did you see messaging letting you know that it is 24 hours? If an auction has a bid on it then this will limit what can be revised, such as shipping information. If the listing in question did have a bid on it then this may be the reason you couldn't revise it. 

Brian,
Community Team
Message 19 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@vrykalak wrote:

I noticed a bunch of listings that started on May 15th renewed on June 14th...30 days, not the same date each month. ?.


May had 31 days.  Which caused them to renew on the 14th instead of the 15th.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 20 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@kus1617 wrote:

Hi all,  Just a quick question, I sell coins and want to know  if eBay has an affiliate site picclick.com? I do random pricing searches and this site has what appear to be all eBay listing...just curious.

Thanks


@kus1617 

 

Picclick is an affiliate site.  If you google "what is Picclick", you will find a bunch of articles about it. All it is is a "visual browsing" search for ebay listings.  The owner of the website gets a percentage of the ebay sale.

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 21 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics

With the new USPS Dimensional weight starting soon, is it only domestic or will it affect international packages? My post office didn't know but did say international first class will only go up to 16 ounces instead of up to the 4lbs it has now. Can you shed some more light on this?? Or ask the shipping team to address this as I only see information on domestic. Thanks.
Message 22 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@mam98031 wrote:

The new unique sale number for our records is great.  I've been so long without one that I'd forgotten all about it as I learned a long time ago how to track things without one.  But I love the idea.

 

One question.  Can we get the Unique Sales Number to appear on the PP payment notification or MP payment notification.  I would find that enormously helpful.


Hi @mam98031 - so glad to hear that it's helping you out! I know that the plan is to get order numbers surfaced in as many views as possible for both buyers and sellers. Managed Payments is a part of that, though I don't see that it's rolled out quite yet. However, as it rolls out to full-scale by the end of the month we should see that update. 🙂

 

I'm not sure if it will show up natively on PayPal, but I'll see if I can find out!

Tyler,
eBay
Message 23 of 77
latest reply

Community Chat, June 19 @ 1:00 pm PT - General Topics


brian@ebay wrote:

@vrykalak wrote:

I just found out that I can't change handling time for items ending in 24 hours.

 

Used to be 12 hours. Now I am stuck with a late shipping defect on an item that ended while I was on vacation, because I changed the handling time more than 12 hours, but less than 24 hours, before the end.

 

Also, the 'Reminders' at the top say that handling time was changed 318 (of 323). That means there were four other items where the handling time did not get changed, when I told the system to make that change on all the active listings. 
That's scary, because I can't find any way to check which others were not changed. (The one item I knew would sell while I was away was the only one with less than 24 hours left before it ended, so that was not the reason.)

I asked if the defect could be removed, under the circumstances, and I was told definitely NO.

This is mostly just a rant, but I would like eBay to be a little more tolerant, and help Sellers who get caught in a trap like this.


Hi @vrykalak, the timeframe when revisions are restricted is still 12 hours before an auction ends. Did you see messaging letting you know that it is 24 hours? If an auction has a bid on it then this will limit what can be revised, such as shipping information. If the listing in question did have a bid on it then this may be the reason you couldn't revise it. 


Yes, it had a bid. That's how I knew it was going to sell. 
Would that mean I couldn't change the shipping options any time after a bid was placed? 
That's scary!

Message 24 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@automotivepartsrecyclrs wrote:

The new shipping labels page is a good improvement vs the old. Scan sheets and insurance can now be done in one place.

The only thing we see wrong is you can't see more than 2 types of priority items.

You can go to that sale and sort from all usps items but then you can't include that in your scan sheet.


Thanks for this input @automotivepartsrecyclrs !

 

I want to understand more about the limitation you're running into - do you mean it won't let you see more than 2 priority shipments, or more than 2 priority products (ie, flat rate, padded envelope, package, etc)?

Tyler,
eBay
Message 25 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@mam98031 wrote:

@vrykalak wrote:

I noticed a bunch of listings that started on May 15th renewed on June 14th...30 days, not the same date each month. ?.


May had 31 days.  Which caused them to renew on the 14th instead of the 15th.


That's not how it's supposed to work. 
Everyone howled so badly about that, when the renew time was 30 days, that eBay changed the policy, and said that items would renew on the same 
DATE they were posted.
Did that change back?

Message 26 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


tyler@ebay wrote:

@mam98031 wrote:

The new unique sale number for our records is great.  I've been so long without one that I'd forgotten all about it as I learned a long time ago how to track things without one.  But I love the idea.

 

One question.  Can we get the Unique Sales Number to appear on the PP payment notification or MP payment notification.  I would find that enormously helpful.


Hi @mam98031 - so glad to hear that it's helping you out! I know that the plan is to get order numbers surfaced in as many views as possible for both buyers and sellers. Managed Payments is a part of that, though I don't see that it's rolled out quite yet. However, as it rolls out to full-scale by the end of the month we should see that update. 🙂

 

I'm not sure if it will show up natively on PayPal, but I'll see if I can find out!


Please do as for those of us that aren't in MP, it would be VERY helpful.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 27 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics

The site is picclick, not pickclick don't know if there is a difference.

Message 28 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@joesoucie22012 wrote:

The whole book catagory is an utter mess. I mean it's really awful. Promoted listings disappearing is the biggest issue and unable to promote is also an issue. And then there's the cookbook template for all new listings. Item specs are disappearing. International shipping going poof. Then there's all kinds of error messages. Figuring workarounds is getting harder. Many book sellers experience this and been going on since book catalog is being "fixed" Whatever is being "Fixed or Updated is an utter mess.". HELP Please! 


Hi @joesoucie22012, we're happy to take a look into this. Can you provide details about the issues you've mentioned so that we have a better idea of what is going on and how to replicate the issues?

Brian,
Community Team
Message 29 of 77
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Community Chat, June 19 @ 1:00 pm PT - General Topics


@vrykalak wrote:

@mam98031 wrote:

@vrykalak wrote:

I noticed a bunch of listings that started on May 15th renewed on June 14th...30 days, not the same date each month. ?.


May had 31 days.  Which caused them to renew on the 14th instead of the 15th.


That's not how it's supposed to work. 
Everyone howled so badly about that, when the renew time was 30 days, that eBay changed the policy, and said that items would renew on the same 
DATE they were posted.
Did that change back?


This is what cause a lot of the uproar from sellers when GTC for all was implemented.  On months with 31 days a listing could renew twice in a single calendar month.  Ebay is fixing that and the fix is suppose to be out in July.

 

But that is what cause the difference you say.  GTC currently renew every 30 days.  Come July it will renew ONCE per calendar month.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 30 of 77
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