mam98031 • Volunteer Community Member • Buyer/Seller since 1999
tyler@ebay wrote:
@my-cottage-books-and-antiques wrote:tyler, you said
"Because of these changes, we ask members to update their item description and gallery image links to be HTTPS compliant. If these are not compliant in the future, US registered sellers may find that their listings contain the "See full item description" button."
What exactly would I have to do to make my description or gallery compliant?
@my-cottage-books-and-antiques Great question!
To see if your listings are compliant visit http://www.i-ways.net/mobile-friendly/en-us/ to check for mobile friendliness. You can also check this on the eBay site directly by visiting: http://www.ebay.com/tools/sell/mobile-friendly-test.
If you would like more information on replacing active content that you find is not compliant, visit: http://pages.ebay.com/sell/itemdescription/bestpractices.html and http://pages.ebay.com/sell/itemdescription/mobilefriendlyguidelines.html for additional details. Thanks!
Correct me if I'm wrong Trinton, but there is also a newer link in the listing form just to the right, above where the description appears if you go into one of your listings to revise it.
It says: New! Mobile-Friendly Checker
If you click on that you come to a screen that has 3 tabs at the top.
- Mobile View
- Active Content
- Non-compliant Links
It defaults Mobile View as it is the first tab. It then may state you are OK or it may state “Your Listing Isn’t Quite Mobile-Friendly”. If your listing isn’t mobile ready there are 2 sections that will show up.
Image Exceeds Screen Width
Images should fit the maximum width of the screen to prevent horizontal scrolling.
Then you can click on “Fix It For Me” if you want this fixed.
And / Or
Viewport meta tag incorrectly or missing.
This tag should be included in the header for the font size in your item description to be legible on a mobile device.
Then you can click on “Fix It For Me” if you want this fixed.
Once you click on the Fix it link, the Image exceeds screen width changes to a green check mark w/ the words No Horizontal Scrolling.
If you fix the “viewport meta tag…” It changes to a green check mark w/ Viewport Meta tag correctly set.
But unfortunately for me it SOMETIMES, when I update both options for mobile readiness, it affects the Horizontal scrolling. It changes back to a red exclamation point, I lose the green check mark. The pic of the phone that is on the screen also changes back to my description not fitting on the phone screen without scrolling to the right. You’d have to scroll to see the entire description. This is happening on a good portion of the listings I update.
@d-k_treasures wrote:
tyler@ebay wrote:
@d-k_treasures wrote:
Why are there still listings with the "See full item description" showing up when using a laptop or PC?
Obviously, if I clicked on it, I want to read the description. Why would I want to(and why should I have to) click on yet another link and have just the description(and nothing else) show up on another page?
This debacle is going to cause a lot of unhappy buyers - I know I won't be clicking yet again to see what I should be seeing when I go into the listing. I'll just google it and see if another site has it.
Unfortunately, I only buy antiques and such on here, so I have to hope that the same thing is listed on multiple sites.
Hey @d-k_treasures - This is still a test looking at possible solutions for a change that Google is planning later this year.
Beginning later this year, Google is transitioning to a new security expectation in Google Chrome that will flag certain HTTP sites as "Not secure". Rather than have buyers be shown a "Not secure" notification while shopping we are moving towards HTTPS as our default on eBay.
Because of these changes, we ask members to update their item description and gallery image links to be HTTPS compliant. If these are not compliant in the future, US registered sellers may find that their listings contain the "See full item description" button.
At this point, we are simply running a test to gather information about this impact and explore a possible solution to the HTTP/HTTPS changes. This way we can remain in compliance with Google's expectations, increase our site security and improve the overall experience for eBay customers.
I hope that helps clear things up, and I trust that in the future you'll be able to find the antiques you're looking for on the site!
Thanks for the extended reasoning, but why only US sellers? I'll bet we never see a chinese listing with that link in there.
Howdy @d-k_treasures - If the listing is from a seller registered in the rest of the world who has not complied with the HTTPS requirement, a buyer will see a security message if the View Item Page is one that has text data. Also, they'll see the security message if they're using the Google Incognito feature.
@my-cottage-books-and-antiques wrote:
tyler,
OK, so the HTTPS compliance issue is the same thing as mobile/active content compliant?
@my-cottage-books-and-antiques - essentially (as far as it impacts eBay listings). It's part of a larger effort that Google is making to make their browser more secure for anyone browsing, so it impacts other websites differently, but from the scope of eBay, that's what we're looking for with your listings. 🙂
