08-15-2017 05:19 PM
im having problems with an item i purchaised that does not ship to me and am not sure what to do. When i made the purchaise it was on the .CA site, showed shipping costs and extra import duties and gave no message saying that the seller does not ship to my country.
I have sent a request for an invoice, but dont know if it went through as i have in the past had my messaging priveleges revoked due to "spamming" (they were restored as ebay customer service has said no messages were sent to the account for 6 months prior to the block).
now i have called eBays customer service and get stuck when the phone tree tells me i have reached the maximum number of attempts.
08-15-2017 08:04 PM
Many members have had good luck with the social sites...
You can call eBay or contact them on Facebook.com/eBay or Twitter.com/AskeBay
For the social sites...Give only your userid and a description of the issue. Do not include any personal info. eBay will contact you though your email address or tell you how to contact them directly.