10-17-2023 03:01 PM
This has been going on since this morning. Cannot access eBay at all, cannot sign in. I tried using Microsoft Edge and Firefox, but they both give me the same error message ~secure connection failed~.
10-17-2023 03:17 PM - edited 10-17-2023 03:20 PM
Make sure you are using a valid https link rather than an old bookmark:
Check your TLS client:
Are you able to sign in to ebay.ca?
10-17-2023 03:46 PM
I'm using the exact same link you provided. I checked the TLS client and everything is good.
I can go on ebay.ca just fine, but I can't sign in. I'm getting the same error message when I try to sign in.
10-17-2023 04:56 PM
Anything odd about your network connection? Using a hotspot or a VPN, or new security software?
You seem to be signed in to the community pages just fine. Are you able to go to eBay from the community pages using the link to your My eBay page?
Are you able to reach your eBay account through your mobile phone via browser or the eBay app when not connected to your local WiFi?