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scroll feature not working on eBay website

As of a few days ago, the mouse scroll feature does not work on the website. Anyone else having this issue?

Message 1 of 16
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15 REPLIES 15

scroll feature not working on eBay website


@etceterathree wrote:

As of a few days ago, the mouse scroll feature does not work on the website. Anyone else having this issue?


By does not scroll, do you mean the wheel scroll on your mouse?

 

Does your mouse work on other sites?

 

 Does you mouse still click properly?

 

Did you clean your browser cookies and computer temp files and restart your computer?

Message 2 of 16
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scroll feature not working on eBay website

I am also having this issue, can scroll with mousewheel everywhere but ebay (chrome)

Message 3 of 16
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scroll feature not working on eBay website

Same for me!

All other websites behave normally, only ebay has this problem.

Seems to be intermittent, sometimes the page (my ebay) will scroll on the wheel, but mostly it won't

Windows 10, Chrome and Logitech MX1000 mouse (updated drivers in case).

Message 4 of 16
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scroll feature not working on eBay website

I use firefox and logitech mouse......and scrolls fine.........might be a chrome problem.......

Message 5 of 16
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scroll feature not working on eBay website

I have had this problem on Chrome for a while now. My scroll goes crazy and won't stay in one place. When I try to click on something the screen moves so I can't click on anything. Sometimes If I go to the top scrolling triangle and click on it twice and wait it will start to work.  Other times I have to close my laptop and give the computer time to catch-up and reopen My Laptop and it will be OK. It actually freezes My computer so I can not open up any other windows I have open. Either way, it is a pain in the butt.  

Message 6 of 16
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scroll feature not working on eBay website

...up

 

Message 7 of 16
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scroll feature not working on eBay website

None of ebey interested in it?

Message 8 of 16
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scroll feature not working on eBay website

Anonymous
Not applicable

Yep...VERY frustrating, I just move on when it happens, so no doubt influencing sales

Message 9 of 16
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scroll feature not working on eBay website

Wasn't working for me either, then I uninstalled the extension "roomy bookmarks" and now I can scroll down an eBay resulkts search page.  Check your extensions in CHROME.

Message 10 of 16
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scroll feature not working on eBay website

I use firefox and was having it........  had to reset the mouse scroll rules in windows several times each day......working ok now.

Message 11 of 16
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scroll feature not working on eBay website

Yes I have been having this issue since I joined eBay and one time they fixed it but it did not stay fixed for long. It is now doing it again. I don't understand why eBay doesn't fix their technical issues when it is a very weathy company. 

 

upthearts6

 

 

 

Message 12 of 16
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scroll feature not working on eBay website

I disable the logitech add-in for fire fox and the logitech mouse scroll function now works. 

 

Hope this helps

Message 13 of 16
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scroll feature not working on eBay website

same problem dec 11,2019

Message 14 of 16
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scroll feature not working on eBay website

The only time I have run into this issue is when editing or creating listings. When I open a listing for editing I can scroll but after I click and type the scroll feature will no longer work. Also when this happens the page up, down. home , and end button on the keyboard stop working. I noticed this is only happening with edge. Google chrome seams to not have this issue. I am using a win 10 laptop and doubt this is a mouse driver issue as eBay is the only site I have the issue with. 

Message 15 of 16
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