OK, that means that there is definitely still a problem with your account, and it is probably related to whatever went wrong a few months ago. Before that, how long had it been since you purchased something, and did you get (or leave) feedback? I'm not being critical here, but it looks like your most recent feedback that shows up is between 3 to 5 years ago, which is much older than just a few months ago.
Help me out with something please ... what do you see when you click on this link and view your feedback profile page? Please post a screenshot of the full page like this, so we can compare what you see to what other people see on that page (ignore the red outlines, I added those).
https://feedback.ebay.com/fdbk/feedback_profile/commanderboy
Last purchase and feedback, approximately last year
After that, approximately in June this year , the impossibility of logging in , login has been fixed but now I have this problem .
I don't use eBay every day, I use it very rarely, but I expect it to always work, and that eBay takes care of these things and solves problems immediately, that's how it should be, I guess, that's their job.
I use my email, but just now I logged in with my ID without any problems.
@commanderboy wrote:I use my email, but just now I logged in with my ID without any problems.
OK, thanks. I'm not sure what else to suggest, or to ask about at this point.
It seems clear that something is wrong with your account. Your user ID should show up on your feedback profile page but even you can't see it there. Sometimes it looks like that very temporarily (for a day or so) when a user has changed their user ID, but clearly that's not what has happened with yours.
I checked on the feedback you have left for sellers within the last 5 years (as it shows up on your feedback profile), and I found it appearing on the seller's profiles, but when I looked up the titles of the things purchased, they all appeared to be more than 3 years old because they don't show up in Terapeak Marketplace Research (which includes all sales within the last 3 years that have been paid for, and not cancelled or refunded).
You can try contacting eBay help through the eBay group on facebook: https://www.facebook.com/ebay/
Leave a private message for them, and tell them that your feedback profile page is messed up. I don't know if they can help, but at this point, it's the best chance you have as far as I can see
Other than that, I think you will need to use a different account, because this one is messed up in ways I have never seen before.
2 hours spent on chat support and nothing. all of them just extend the chat time for their benefit, their bonus and just transfer you to the next one after a very long conversation
After half an hour the first chat supporter says this is for the second, then the second chat supporter after half an hour says this is for the third , but they are not able to solve anything .
Every time when every one chat supporter collects enough chat time , he switches you to the next one, as a suggestion he is a better expert , he will resolve your problem .... but only whaste your time , no one will resolve nothing ,they only use you for they benefit to justify their salary, which they receive for nothing
They ask milion pointless questions just to prolong the pointless chat for their own benefit.
I chatted with 4 of them and nothing, when each of them collected enough time for themselves, they would transfer me to the next one
This is eBay deceiving its users, a real shame for eBay!!!!!!
I'm giving up because it's pointless to waste time, shame on you eBay
@commanderboy wrote:
< snip >
...
They ask milion pointless questions just to prolong the pointless chat for their own benefit.
...
I just noticed this reply and had another thought.
They were asking you to verify your phone number and address, in order to confirm that you are the real account owner. So when you refused to confirm it, that makes you look like you have hacked the account. That could be why they won't address this for you.
FYI, the CS reps always have a bunch of people waiting in line for chat, and they get paid by how many calls they reply to, not how many minutes they spend per call. They are usually trying to get done quickly and move on to another call.
