not possible to contact ebay anymore?

[retro_hub]

so ebay disable chat and call back , big company work now on slow email answers where they can stop answering when every they want , millions of users are cut and without support, and no one on this board dont open topic about that?

[eburtonlab]

You appear to be registered in Croatia.

I believe that contact options vary depending upon your location.

[retro_hub]

no its not important only usa number is important, i have chat and call back option before 2 days i have USA number so they call me like 10 times in last 10 days and now i dont have chat and call back on email inside case they told me that they close that options because covid problems 2 days ago , can someone check?

[stephenmorgan]

I just checked and the Have us call you option is available.

[retro_hub]

also my friend check and he is from croatia too and he dont have chat or call back option anymore so its not only happend to me

[retro_hub]

i check now and i dont have it

[retro_hub]

Hello Antonio ,

Greetings for the day!!

Thank you for contacting eBay Customer Support regarding contacting eBay via chat or call. My name is Isha and I will be helping you with your query.

I appreciate you for taking such concerns regarding our chat team, please allow me to share the details regarding the same.

Antonio ,please know that due to the ongoing pandemic we at eBay are working just at 50% capacity while abiding by all the rules and regulations concerning the pandemic, this being the reason we have just the email support for majority of the members..

Rest assured, we are always available for our members when they need help.Please know that you can write us back with your concern if you have any. We will help you in best possible way.

It was nice assisting you today. Have a nice day ahead!

Lastly, be safe and take care of your family and yourself during this “COVID-19 Pandemic” and we do expect that the current situation will improve soon.

Kind regards,

[pureinnocenthelp]

ebay is so stupid and they do nothing to help people. they basically are stealing people's money even palpay is with them too on this whole **bleep**ty **bleep**. 

[retro_hub]

ebay.uk and ebay.de i have chat and call back option but ebay.com no support anymore , probably some of usa users have call back option but rest of world and probably some of usa user too dont have call back and chat option anymore , reason they work with 50% stuff