More Knowledge. More Possibilities.
Seller Center has answers you can trust for all your selling questions.
Community Activity
So, you want to sell on eBay?
I'm amazed at the number of new sellers who think anything goes without a need to be familiar with basic guidelines and policy. Has it become that easy now? Its like someone walking into a hospital and saying "I want to be a doctor". Sure, c'mon in, ...
Buyer opens case for item not recieved despite tracking confirmed delivery
My buyer opened up a case for item not recieved despite tracking confirms the package was delivered. Ebay is withholding the funds. The buyer says that he used paypal to complete the purchase but he didnt realize that his paypal account is connected ...
Resolved! EBay has unfair policies for sellers
Seller of 27 years with 100% positive feedback. Recently ended an auction due to a scam buyer and for the first time EBay is charging me the fee as if it sold. I have re-listed and now if it sells I get charged a second sell fee for the item. Talked ...
Did I Violate eBay’s Policy by Refunding Fraudulent Buyer Instead of canceling order?
I recently had a buyer with zero feedback who was using a fraudulent name and address that raised red flags. Upon further inspection, I discovered they were using a fake name and an address from an abandoned oil refinery. Based on this, I refunded th...
Accusatory buyer and negative feedback
So a buyer purchased a remote that was tested and working right before sending. After receiving it they're saying that it isn't working while showing me a picture that tells me nothing. I reiterated that the remote needs batteries, just in case they ...
