03-22-2019 07:46 AM
so when I go to load the page it says I do not have internet connection .windows will let me know when changes are made .and then ask to close the page .but it just reloads each time and says the same thing . but I do have internet .and it is working 100% and am using windows 7 . internet explore edge
03-22-2019 08:04 AM
We were unable to return you to ebay.com.
Internet Explorer has stopped trying to restore this website. It appears that the website continues to have a problem.
What you can do:
03-22-2019 08:13 AM
If you are using Internet Explorer 11 and having problems with the main eBay page hanging or causing Explorer to crash, try using another browser such as Chrome, Firefox or Opera instead, at least to reach eBay. If you can't use another browser, you can try bookmarking the eBay sitemap page and using that rather than going to the main eBay page (which is apparently causing problems for users of IE11 lately):
https://pages.ebay.com/sitemap.html
If signing in sends you back to the main page, close the tab and go back to the site map and use that the navigate to another eBay page.
03-23-2019 02:08 AM
This is a known problem with the eBay Homepage and eBay is aware of it. It has been widely reported here (see other threads) and I'm also experiencing the same thing. I'm using a PC with Windows 7 and Internet Explorer 11, but Members using Firefox and even the Android Mobile platform are reporting problems.
The work-around is to use a different bookmarked eBay page to sign-in. I use a Community Boards page. You may also get a hang-up or error message, but if so, close the page, open again and continue the sign-in process. I've been doing this for almost 3 weeks now.
Alan,
Here's another complaint/thread .... I'm up late and seeing many of them. Hope the Tech Support Team is up late too, trying to fix the problem.