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eBay customer service call back representative hangs up on Google virtual answering assistant.

I'm a little bit disappointed here. This is the second time that I've requested a call back from eBay and before I even get a chance to accept the call that my Google virtual assistant answered for me eBay hangs up on the virtual assistant and has the audacity to send me email saying they couldn't reach me. after four goddamn seconds they don't even give me a chance to pick up. fix your **bleep**.

Message 1 of 18
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17 REPLIES 17

eBay customer service call back representative hangs up on Google virtual answering assistant.

I had a similar experience, except the call hung up AFTER I answered the call (no virtual assistant or anything). I tried multiple times, and the call drops within a second of me answering no matter how quickly I answer the call.

Message 16 of 18
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eBay customer service call back representative hangs up on Google virtual answering assistant.

I understand your problem, but I don't think you have much chance of ebay changing anything.......Seems to me that you could easily change the # on your account to your cellphone, assuming you have one.......only other option is to sit by the phone when you are expecting a call and manually answer it as soon as it rings...

Message 17 of 18
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eBay customer service call back representative hangs up on Google virtual answering assistant.

Well if they do change something, good on them, if not, at least we did our due diligence in trying to let them know. 

Message 18 of 18
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