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eBay Advanced Search not working after apparent update

I noticed today that the eBay Advanced Search page has changed.   I also noticed that all of a sudden I am  getting 0 search results for the items I am looking for.  

 

The searches I have been trying are in the Books and Magazines category.   Title searches for simple terms like "farm" and "sea" produce 0 results.   The message I get says "We found 0 results for "sea" in Books and Magazines, so here are some other search results" -- and all the results are in clothing and makeup. 

 

I then tried to and three-word title/description searches in the Books and Magazines category (relating to books I confirmed are listed on the site prior to my attempt) -- for example, "george washington."  Again, 0 results.

 

I talked to eBay customer service and the representative was able to reproduce the same results.   Had no explanation why it was happening, but promised to report the problem.

 

In the meantime, I can't find items I want to buy and I suspect buyers can't find the items I am selling due to the same problem.   I would further guess that it's not just happening to me.

 

It seems that whatever update/upgrade was made to the Search engine has messed it up in a big way.    I noticed earlier this week that hundreds of my search bookmarks that I have been using for the last 5 years suddenly stopped working.   Instead of search results, I get a message saying "eBay redirected too many times."   Obviously eBay has changed something. 

 

The eBay Search Engine is the most important function on the site for both buyers and sellers.   If the Search Engine is on the fritz, it is going to hurt everyone.    I don't know about anybody else, but I can't afford to lose even a day of sales.

 

 

Message 1 of 36
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35 REPLIES 35

Re: eBay Advanced Search not working after apparent update

You are most welcome! Thanks for following up!

Message 31 of 36
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Re: eBay Advanced Search not working after apparent update

This issue is not fixed. I'm still getting "0" results on my laptop computer under Advanced search for "Nike Shorts"..... Then it shows me all my recent sold listings.... It's been like this for months.

Message 32 of 36
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Re: eBay Advanced Search not working after apparent update

@shisa-630 

 

This issue is not fixed. I'm still getting "0" results on my laptop computer under Advanced search for "Nike Shorts"..... Then it shows me all my recent sold listings.... It's been like this for months.

 

You need to delete the entry of your username or email address that appears in the Seller field on your Advanced Search page to fix this.

Message 33 of 36
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Re: eBay Advanced Search not working after apparent update

because if you scroll down you'll see your ebay username is prefilled under the filter to search results with items only sold by "your username"

 

delete chrome auto fill

Message 34 of 36
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Re: eBay Advanced Search not working after apparent update

CHROME IS AUTOFILLING YOUR USERNAME IN THE ADVANCED SEARCH TAB FILTERS BELOW IF YOU KEEP SCROLLING DOWN!!!

 

SOLUTION: DELETE YOUR AUTOFILL USERNAME IN CHROME AUTO FILL/PASSWORD MANAGER.

 

Sellers

Only show items from:
Specific sellers (enter sellers' user IDs)
IncludeExclude
Message 35 of 36
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Re: eBay Advanced Search not working after apparent update

Agreed. I been on this subject of lost filters and searches for a least a month now. I tried to search pre 1900 utility and black glass bottle and received 19 results and yet the day before there were 2200. I have been posting my lame experiences with all the lame changes lately to no avail. Just being told to leave this site or search and dig harder. Basic business principals are needed here again. People want to be able to find stuff easily and to be able to comparatively search for sold items to see if the want to buy a item. Been on Ebay for two and a half decades. I totally agree with you this is already ending bad. Buyers want ease not this self inflicted runaround. We need a Starbucks moment and replace the current management with a savvy business person.

Message 36 of 36
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