could an AI self learning system learn eBay's system so well it can rob you?

[aorak1]

I have been a regular eBay buyer for years. I buy things sometimes every day or two. Other times less.

I have bought items that have not been delivered but if you engage with the seller you end up getting nothing - just "responses" that stall you until the time runs out for eBay to be involved (it goes to PayPal then in my case)

the answers i get back from the seller are a bot

there is no way to easily raise the issue with eBay - the bot "knows" this

it's instituted as a number of sellers of high  volumes - they just don't send what has been paid for to randomly selected customers and then the bot stalls them til they give up - because it is so very difficult to break out of the "seller has responded" 

the real kicker is that eBay also has known this for a while and has structured its web site to try and mitigate the problem (for eBay, not for its customers) - which teaches the bot to keep going

theory?

fact?

[dhbookds]

Just file a claim in the resolution center with the 30 day window.    The seller gets a couple of days to respond/satisfy the problem and if they don't, buyer gets a refund.  I would NOT expect or agree to any kind of offer to resend/replace a problem item. 

[aorak1]

sorry but i think you are wrong. I am involved with another one right now and you can not escape the death trap created by the ebay system and the sender simply saying anything at all to get you to respond - in the most recent case they claim they can not see the pictures i appended to the message. Ebay better not let this get wild or else people will flock away from it in droves. eBay system says if you don't reply that your case is closed and gives instructions for escalation that cant be made. This is a nasty bug being exploited.

[aorak1]

in fact, i'm now capturing screen shots of the broken eBay system - the instructions that come in the email from ebay can not be followed

it says:

Dear aorak1,

Your eBay Buyer Protection case requires your attention.  If you haven't been able to work things out with the seller, please escalate your case to eBay Customer Support for a final decision (details below).  If we don't hear from you by 01-21-2019, your case will automatically be closed.

Details on how to escalate your case:

1.        Follow the Case Details  link below
2.        Click "Respond to Case"
3.        Select "Escalate this case" to eBay Customer Support
4.        Click "Submit" after providing additional details you'd like to share about your case

if you click the Case Details link you get a page like this:

The seller sent a message

"Dear customer, We are terribly sorry to understand that item still hasn't arrived,we didn't get any return package either. So your item must be lost or stuck on the way to you or on the way returning back to us for some unknown reasons. In order to resolve the challenges you are facing, would you like to offer us a chance again and accept a replacement ? We would arrange another shipping method to avoid this thing ,is this ok ? Really sorry "

• Send a message to the seller
• Close this request
  If you're satisfied with the seller's reply, or if you received your item, you can close the request

Continue 

 there is no such options as ebay states in its email

so it is all bull**bleep** ebay - you can only respond to the seller and the seller keeps responding and the case goes cold because it can't be escalated to ebay

this is total bull**bleep** and i'm going to make a video of this and post it on youtube and share it around a bit

i'm getting tired of this **bleep** ebay

[aorak1]

 hope when eBay investigates it figures out how to catch these bots

[aorak1]

***bleep*** EBAY ***bleep*** ***bleeping**** ***bleep***

(my bleeps but you get the picture)

here's another one

The seller replied to you

Hi Murray,

(ebay seller X) sent you a message about your request:

dear customer sorry for that and my I know if there any way that you can try to use this item ? I would like to give you 25% as a discount ,is that fine? best regards

To reply now, see the request details.

If you haven't agreed on a solution, you can ask us to step in and help. If you and your seller need more time to work things out, your request will stay open until Feb 19, 2019.

now here's the ***bleepin*** ***BLEEP*** ***BBBLLLEEEEEEPPPP***** of ebay's system

if i don't answer the seller the case will be closed

if i answer the seller the seller will just respond with some other arbitrarily picked option (if you are stupid enough to answer the discount offer it's just ignored anyway)

so you have only 2 options - answer the seller and end up back in the bleepin loop

or don't answer the seller and the case is closed

if you answer and keep goin it will end up outside the window for escalation (which you can't do anyway) and BLEEPIN BLEEPIN EBAY responds to any requests about the case by telling you that it can't be dealt with because the window is closed

BLEEP YOU EBAY

BLEEPIN BLEEP YOU EBAY

I have been buying from two other on line stores and will steadily move all my purchases away from ebay because ebay will not fix this BLEEPIN HOLE IN THEIR SYSTEM

BLEEPIN BLEEP

sheesh - talk and a system designed to exclude customers from fair trade

ebay used to be great

i went to uni with the guy who designed the search system - at least that works

it works as long as the seller is not an bleepin bleep-hole