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adding new card, unable to enter expiration date...

Unable to complete the expiration date box...yes, used the correct format...all the other cc info was accepted...

nothing I typed would appear in the exp date box.

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adding new card, unable to enter expiration date...

Are you certain you are using the correct format (MMYY)?

 

Any difference if you try another browser?

 

Opening the Payments page and adding a new card, I am able to enter a date in the expiration field even without entering any other numbers. Try adding a new card again, and this time enter the date first.

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adding new card, unable to enter expiration date...

Yes absolutely certain I'm using the correct format for the expiration date browser did not make any difference

Message 3 of 5
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adding new card, unable to enter expiration date...

Try a different device to enter credit card details to rule out a device issue.

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adding new card, unable to enter expiration date...

long shot

 

nothing I typed would appear in the exp date box.

 

is it a dropdown menu where you choose the month/date/yr?

 
 
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