06-29-2023 05:58 AM
Unable to complete the expiration date box...yes, used the correct format...all the other cc info was accepted...
nothing I typed would appear in the exp date box.
06-29-2023 07:05 AM
Are you certain you are using the correct format (MMYY)?
Any difference if you try another browser?
Opening the Payments page and adding a new card, I am able to enter a date in the expiration field even without entering any other numbers. Try adding a new card again, and this time enter the date first.
07-03-2023 07:26 AM
Yes absolutely certain I'm using the correct format for the expiration date browser did not make any difference
07-03-2023 07:44 AM
Try a different device to enter credit card details to rule out a device issue.
07-04-2023 07:45 AM
long shot
nothing I typed would appear in the exp date box.
is it a dropdown menu where you choose the month/date/yr?