12-04-2023 09:37 AM
I need to reprint two labels. Of course I cannot do that as shipping is down. However, there is only a 24 hour window to reprint. Is ebay going to extend this deadline?
12-04-2023 10:04 AM
You have 7 days to reprint a label @homeschoolchic . You can always purchase a new label elsewhere then void the originals.
eBay shipping labels are currently down. eBay is aware and working to fix it; there is no ETA yet.
The system status board will be updated when the problem is fixed:
If anybody needs labels urgently, you can purchase anything but eBay Standard Envelope elsewhere. pirateship.com is a good option for USPS and UPS services.
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To reprint a label purchased through eBay (or download a copy of a QR code through the reprint function), go to this page, find the order and select Reprint from the Actions drop-down. The reprint option is available for 7 days.
To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.
Printed eBay Standard Envelope labels are non-refundable and cannot be voided.
eBay International Standard Delivery labels are not charged to your account until they are used, so there is no void option.