Why is my order refreshed, but I can't get the order and it is forbidden

[maxlan23]

Why is my order refreshed, but I can't get the order and it is forbidden

[klhmdg]

Im not following -

Can you come back and explain what you are talking about?

What order?

Refreshed how?

Where are you trying to get to?

What is "forbidden" and is there a message with it?

[eburtonlab]

@maxlan23 

Make sure you are not signed in to a different eBay account than the one used to make the original purchase.

The account you are posting with was created today.

If you purchased as a guest, sign out of your current eBay account before using the "order details" link in the email you received from eBay about the guest purchase.