Why did my Ambassador Storefront disappear?

[goinoriginals]

I was working on it yesterday and today *poof* gone. I'm being asked to create a storefront when I already spent hours on the one I had. I would include a link, but it takes me back to the "create a storefront" page.

What did I do wrong? What can I do to remedy the situation?

Thanks!

Linda

[wastingtime101]

Is Ambassador a third party application?

I can see your eBay storefront with banner and complete About page.

https://www.ebay.com/str/goinoriginals

[goinoriginals]

Hi wastingtime...that's my regular storefront. I am in the Ambassador program which offers a separate storefront. That's the one that disappeared.

[wastingtime101 · Accepted solution]

OK sorry - getting a late start today and not fully there yet.

When you log in to the eBay Ambassador site, if your storefront is not there then something went wrong. Either there was a tech error on eBay's side or maybe your save didn't take.

Do you see help options direct through that website? If you do, that's a better place to report an issue like this.

In my experience, situations like the one you're describing generally mean starting from scratch. 🙁

[goinoriginals]

Thanks for the help. Yeah -- I went through all that and when I click on the storefront link it takes me to "Create your storefront." I just don't have time to repeat hours of work from over the past few days. That's sad.

I didn't see how I could report something like that on the Ambassador site. That's how I ended up here.

Thanks!

Linda

[wastingtime101]

Click the ? icon on the bottom right of most any eBay page. Click the link to file a tech report.

You could also try contacting eBay CS by sending a DM to one of eBay's social media accounts and asking if there are more eBay Ambassador resources or ways to report errors with the platform.

Sorry all your work was lost.

[goinoriginals]

Thank you! I'll give those a try in the morning. I really appreciate your help!

Cheers,

Linda