09-22-2019 01:01 PM
I pulled all my items several months ago because of the constant tech problems that were eating too much of my time (and causing too much aggravation), but now we’re downsizing our home and need to go ahead and sell the rest of my inventory, so yesterday I decide to jump back in only to find that the photo uploads won’t work. I called CS. They said to try again in 24 hours. That would be about now and it still doesn’t work. CS also “suggested” that I re-photograph all my items ”to see if that works.” I just laughed. Why would I do that if the problem is at ebay’s end? After reviewing the community issues and seeing that a lot of the problems I left for are still problems, I’m wondering if coming back is a good idea. Getting nervous. If they get the photos problem fixed soon, I’ll probably just try a few listings for a while. The issues here are scaring me — again. Sigh.
09-22-2019 01:19 PM
couple of things........it's not a universal problem.....so I'd check things on my end......
What browser are you using? Are you using mobile or pc?......hosted on Pc?
There are minimums that are accepted for photos......500 pixels per side, I think........AND pictures that are too big may not be accepted either.......
09-22-2019 01:21 PM
I’m on iPad using ebay app. They’re the same exact photos I used for listings before I pulled them all. I kept the photos in case I needed to come back.
09-22-2019 02:52 PM
I’m now able to upload new photos but none of the photos I had used previously. I can’t re-photograph hundreds of items.
09-24-2019 05:31 PM
Earlier using edge I was able to create a new listing. At first I tried to upload all of the 11 pictures I had at the same time. It got to the 4th image and froze at 100 percent. Then after 5 mins there was still no progress so I refreshed the page and started over. I then tried adding each picture 1 at a time. This worked fine and by the time I had selected the next picture the previous picture had finished loading. Then I was able to complete the listing and send it live with no issues.