eBay

276diane · ‎01-22-2018

A lot of my items now say the zip codes are invalid and cannot calculate shipping cost. Also stating to potential buyers that I don't ship to their state. Is this due to the price changes for shipping rate changes? Sure hope it is fixed ASAP. If the listing is telling potential buyers I don't ship to them then most of them will simple move on.

dhbookds · ‎01-22-2018

Apparently, when they updated the calculator for the shipping increases to start today, they screwed up the first class that weigh between 13-15.9 ounces and those can't be calclated. You can change to a flat rate. Also seems to be a problem with buying international first class postage.

unitedstates-surplus · ‎01-22-2018

I am also having a problem paying for International First Class postage. Trying to pay for a 3oz package, I get an error message that makes no sense. Message in red states We had a problem retrieving the label. [Error: 64541-Content type Documents is only supported for First Class Mail International] Is the issue with me {my computer} or is the issue with Ebay and new postage rate increase? Anybody else see this error message?

smartknives · ‎01-22-2018

Yes, 10 AM EST Mon Jan 22, it is not possible to print international labels from eBay. [Error: 64541-Content type Documents is only supported for First Class Mail International] This problem started some time on Sunday, Jan 21. Contact eBay support and ask them to put in a ticket for it.

Anonymous · ‎01-22-2018

@276diane wrote:

A lot of my items now say the zip codes are invalid and cannot calculate shipping cost. Also stating to potential buyers that I don't ship to their state. Is this due to the price changes for shipping rate changes? Sure hope it is fixed ASAP. If the listing is telling potential buyers I don't ship to them then most of them will simple move on.

Hi everyone, I just wanted to share that we are working on this issue. Check out our eBay For Business announcement for more info. Additional details will shared as soon as they are available!

Anonymous · ‎01-23-2018

@276diane wrote:

A lot of my items now say the zip codes are invalid and cannot calculate shipping cost. Also stating to potential buyers that I don't ship to their state. Is this due to the price changes for shipping rate changes? Sure hope it is fixed ASAP. If the listing is telling potential buyers I don't ship to them then most of them will simple move on.

Hi everyone, just wanted to provide an update that we've resolved the recent issue with Domestic and International First Class labels. Thank you so much for your patience while we worked to get this fixed. See our recent announcement for more info!