12-02-2019 11:18 AM
Apparently for seller feedback: "A very honest seller who really knows how to pack merchandise. Thrilled." which received the admonition that profanity is not allowed on eBay. Replacing the word "pack" with "ship" was also prevented. I'm just curious what algorithm or artificial intelligence would object to that or am I missing something?
12-02-2019 11:27 AM
On the feedback, the bots don't see the spaces, just a string of letters.
Somewhere in the letters, it found a word it doesn't like.
12-02-2019 11:29 AM
@fixthemoon wrote:Apparently for seller feedback: "A very honest seller who really knows how to pack merchandise. Thrilled." which received the admonition that profanity is not allowed on eBay. Replacing the word "pack" with "ship" was also prevented. I'm just curious what algorithm or artificial intelligence would object to that or am I missing something?
Found it:
seller who really
12-02-2019 11:31 AM
Put the "who" and the "really" together.....then remove the "ally"
who re
12-02-2019 11:39 AM
Thanks. I guess some spend time trying to get profanity past censor bots. That's what I was missing. Thanks for imparting information.
12-03-2019 11:11 PM
Yep. we can't use our store name in feedback. "Thank you for shopping at Larry's Ba**bleep**t". Go figure.
12-05-2019 07:51 AM
At times like this you would think that a flag for human review would be good. A lot of times their automated system is wrong yet it gets to act as the sold judge and jury with little or no explanation as to what was wrong and almost recourse for the user to contest the judgement placed against them.