eBay

electrodoc · ‎07-07-2018

Attention eBay.

Over the years I have created dozens of lists to keep track of items to buy at Christmas or someone's birthday or some project I am working on. To this day, just below "Add to cart" there is the dropdown box where I still see those list headings and can still add items to them. BUT I CAN'T FIND THE LISTS! Also, there was the option to create new list headings using the dropdown, but that option is now grayed out and no longer works. To add insult to my misery, I often see a banner in my Watch List suggesting I create lists!

What is going on and where are my lists?

I have seen other posts claiming they can be found by scrolling left or right at the top of Watch List, but that only shows eBay's catagories, not my lists.

Over and over, I read complaints about how eBay keeps changing things with the result members say they are buying less because ebay is making it harder. I agree. There are literally hundreds of items in my lists that I won't be buying because I can't find them.

eburtonlab · ‎07-07-2018

On your Watch List page you should see the words "Watch List" at the top with a little down arrow. Click on that to see a dropdown with links to your other lists or a "Create a new list" link.

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eburtonlab · ‎07-07-2018

On your Watch List page you should see the words "Watch List" at the top with a little down arrow. Click on that to see a dropdown with links to your other lists or a "Create a new list" link.

electrodoc · ‎07-11-2018

@eburtonlab wrote:
On your Watch List page you should see the words "Watch List" at the top with a little down arrow. Click on that to see a dropdown with links to your other lists or a "Create a new list" link.

THANKS!

None of eBay's help pages have this info.

You would hope eBay cared enough about the customers who support them to tell us these things whenever they arbitrarily decide to change something as important as Watch List. Apparently not.

insulator-king · ‎07-11-2018

It's not showing up.

There are multiple threads of ebay screwing up our lists as buyers.

No longer a good place to buy it seems.

eburtonlab · ‎07-11-2018

@insulator-king

Are you having trouble adding items to your lists, or seeing your lists?

If your "Add to list" link on an item's page is now a text link rather than a dropdown of your lists, try explicitly signing out of eBay and then signing back in.

If you are having trouble finding your lists see the solution above.

If that doesn't help, let me know what browser you are using and what you see on your Watch list page and I will try to help.

electrodoc · ‎07-11-2018

Already marked as solved

insulator-king · ‎07-12-2018

Actually, The add to a new list option is grayed out and not working. That is what Is wrong.

I can add to curernt lists, but not create and add to a new list. Very frustrating.

eburtonlab · ‎07-12-2018

@insulator-king

Hi insulator-king,

First off, this topic is listed as solved; your issue seems to be different than the original poster, so if you want to have the most eyes on it, you should probably start a new thread with an appropriate title.

If I understand your issue, on an item page you can add that item to one of your existing lists, but the option to "add to new list" does not do anything.

How many lists do you have? Is it possible you have reached the maximum number? (I don't know if there is a maximum, but if you have less than twelve you should be fine.) Can you create a new list on your Watch List page, and then have it appear on the item's "add to list" dropdown menu? Which browser are you using and have you tried any others to see if they act the same?

2cal · ‎07-13-2018

Not sure if I'm adding a post here or just replying to one (sorry, I don't do this very often, I mainly just buy/sell...) but I am appalled by eBay's latest "change" to their List function (or Lack Thereof, aka "poof they are ALL GONE" !) !!! I was horrified to see that suddenly NONE of my lists (besides their paltry "Watch") will show up AT ALL any more! Nor can I manage to find them or their function or capability any longer, even by going through every level and option in every menu available, or by going through all possible set-up changes, or by switching to a different browser. And there is no drop-down menu from Watch to any other options (lists) any longer either, to add new items (and thus perhaps track down a list, by using it to find itself with, which I was still able to do a day or so ago. Sneaky, but still worked. But no longer.) Despite all determined diligence I can't find any of my other Lists info (besides Watch, bah!), which I had so carefully saved and sorted... all my cherished items gathered for future perusal and/or purchase are no longer showing or accessible and the option to view or create any list other than Watch is absolutely GONE. There is no additional menu any more in any way to even choose the option, and I have lost every list of mine other than Watch (and the new format and appearance of the Watch list itself is grating and irritating and I hate it.) There were items in my Wish list and my other personal lists that I would have purchased IF I COULD _FIND_ THEM!!!!!!!!!!!!!! After years of past reasonably satisfied use I am now starting to absolutely HATE eBay (and considering I have been a longtime and good customer, eBay had better start listening to those of us who don't want it turned into a Facebook situation vs a shopping site. --I don't want it to look all cool, I want it to be practical and to WORK!) GRRRRRRR! Give me back my lists, %$*&!#*^!% it!

eburtonlab · ‎07-13-2018

@2cal

Hi 2cal,

Go to your Watch List page and try clicking on the large heading "Watchlist", you should see a dropdown menu with all your lists like the picture below.

If you don't see a dropdown, you might want try a different browser to see if it looks any different.

wifilink · ‎07-20-2018

Thanks, checked out your comment and found my 700+ customer items and multiple categories are there. As usual EBay gives no info, options or warning before complicating things beyond **bleep**. This change is totally unneeded and the format is very hard to work with, for what reason but to help some slacking coders keep thier jobs would EBay do this!! It's going to cost business, I know I'll look elsewhere first before coming to EBay to buy if the format stays this way. I'm a business buyer, not seller, EBay needs to realize the buying experience is as, or more, important than selling. You can list it.....but will they come? There are other options........

wifilink · ‎07-20-2018

As has been said in other posts after this total botched redo you can find the "All Lists" by looking at the "watch" button at top of new page and clicking the small arrow next to it for the lists. BUT, the other hugely annoying change is that the "all lists" viewing option is gone. For someone like me who can have 10 or more lists at a time (700+items) that is VERY annoying. Instead of being able to see a list of items from all lists ending in a few minutes or hours from all my lists with one quick view, I will now have to go to EACH (10+) individual list, and move items to the watch list if needed. If your a busy biz like us thats NOT a good thing. Will have to add a few more user friendly sites to our shopping list for better success. Sorry EBay.

eburtonlab · ‎07-20-2018

@wifilink

Bookmark this link for "all lists":

https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&SortOrder=ASCEND&GotoPage=1&MyeBayListIndex.Filter=A...

fastgloria · ‎07-20-2018

I now access All Lists, and the ended items on All Lists by using my browser's history. It's a pretty heavy duty workaround when you have to do something off the website you're trying to use!