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Volume Pricing Promotion Problems

I would like to take advantage of this Volume Pricing Promotion. I have been trying for a week to figure out how to get my item numbers into this promotions box in bulk. I am not about to cut and paste 250+ items.  I have called customer service twice and they don't even know the promotion exist !  I requested a file with the items numbers to transfer and a CSV file came through. What the heck is a CSV file? This program called Excel opened up with all these graphs and **bleep**. I spent over an hour trying to figure out how to get the item numbers in a column off  without success. Why are things made to be so difficult? or do I  have to have a degree in computers to do anything on ebay? I am an old man. I get frustrated easliy trying to learn this stuff. This promotion will probbaly end before I get help figuring it out.

 

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Volume Pricing Promotion Problems

You might ask on Selling Board, I don't know enough about the program to help, but there are some who are using it successfully there.

 

The one thing I do know that apparently isn't explained.....is that it doesn't work with listings with a quantity of 1.  Need to have multiple quantity listings. 

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Volume Pricing Promotion Problems

Have you looked again?

 

They updated it you can choose to add all Inventory, by sku or category (see below)

 

SKUItem IDeBay CategoryAll inventory
 

@dhbookds said ........

"The one thing I do know that apparently isn't explained.....is that it doesn't work with listings with a quantity of 1.  Need to have multiple quantity listings. "

 

They added this new notation too ....

 

"Note: This discount pricing will be applied across all items/SKUs in this promotion in addition to multiple quantities of the same item/SKU"

 

 

I cannot say that that is actually true.  Although I cannot confirm or deny because I was trying it out but once I noticed that I lost my buy 3 get 1 free promotion banner and it was replaced by buy more save 5 % I was like ......ummmmm no thank you.

Funny thing is it still shows in the main search of my items (even though I turned it off) but once you click on an item it reverts back to the B3G1 free with 4 ... troublesome and annoying at best. 

 

 

Just my 2 cents 

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Volume Pricing Promotion Problems

@headhunterantiques

 

How to extract item numbers from a csv file.

 

An outline.

 

1) Open the .csv file,

 

2) Delete all of the columns excpt for the item number column,

 

3) Save the file as a .txt file,

 

4) Open the file with NotePad,

 

5) Copy the item number to the Windows clipboard

 

6) Paste into the eBay selection page for Volume Pricing.

 

Ok, each step. This is not hard at all. Just follow these steps.

 

(1) Double click on the .csv filename in your download directory. This will open the file in Excel.

 

(2) Click on the Letters above each column (A, B, C, etc) and then click on Delete>Delete sheet columns. This will be on the Home ribbon (the top area with options, to the right). Do this for all columns, except the item number column. Note, if you hold down your CTRL key, you can select multiple columns at one time.

 

Note here that you must change the item number to a whole number with no decimal zeros. Excel's default is exponential notation for large numbers. The volume pricing tool will not accept that. Click on the Item number heading (should be A). Then click on the box, that says 'General', in the format section of the top ribbon. Click on 'Number' from the dropdown box. Now click twice on the even smaller icon underneath, with zeros and the right pointing arrow (this gets rid of the decimal zeros).

 

(3) Now click on 'File', wait a second or two, then click on 'Save as' on the left hand side. You will see something like this on the main part of the screen...

saveas.PNG

The top line will have your download folder name. Leave this

Click on the first box to type in a filename you can remember, or just leave it as the original

Click on the small down arrow, and then, in the dropdown box that appears, click on 'Text (MS-DOS)(*.txt)'

Now click the 'Save' button.

 

You will return to the spreadsheet. You can exit Excel. You are done with it.

 

(4) Now find the file in your download folder with the .TXT extension, that you created above, and double click on it. It will open in NotePad.

 

(5) Select the entire file by pressing CNTL-A on your keyboard. Now press CNTL-C, to copy the file to the Windows Clipboard. You can exit NotePad. You are done with it.

 

(6) Finally, go to the eBay Volume pricing page (direct link - https://www.ebay.com/sh/mkt/promotionmanager/volumepricing).

 

Click on the Text box and press CNTL-V. This will paste the item number(s) into the box. Scroll to the top of the list and delete any column header, such as ItemID or Item number, leaving only the numbers. Make sure to click on the radio button over the box that says 'Item ID'. Select your other options.

 

That is it.

 

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
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Volume Pricing Promotion Problems

OMG !

I just spent an hour trying to figure out volume pricing again. I decided to make one new promotion and add one item number at a time. Well, it worked for the first item and now I can't find how to add additional numbers to the promotion.
Okay, then I decide to come back here and ask another question. (I haven't been back since I posted the first. I never knew anyone responded to it). Well, do you think I could find how to get back to this place? Where is the dictionary that tell you what all these words mean? Seller Central?  Groups?  Ebay Community?  Discussion Boards?  Knowledge base???? What the heck is all these sites? I click on one at a time and still get no where. I finally just clicked on the Red Bell at the top of the page and POOF, here I am. There has to be an easier way to do all this. I have now wasted 2 hours of the time I should have been listing items. I haven't even started today's shipments yet ! Yes, I am frustrated, bordering on angry and suicidal.

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Volume Pricing Promotion Problems

@headhunterantiques

 

You have been here since '99, and still going strong. Yes, eBay changes amd those changes can be hard to follow.

 

But you can do this. I, and others, are here to help. Just post your questions, and someone will answer. It will save you a lot of time.

 

There are no stupid questions.

eBay is continually updating this site. Some advice given may have changed. Please reply to this thread, to let us know if this advice works for you. The links on the bottom of any eBay page can help you deal with most eBay issues. Contact eBay Customer Service on Facebook.com/eBay or Twitter.com/AskeBay
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Volume Pricing Promotion Problems

I'm trying to do a bulk price change to several hundred eBay items using eComDash, many of which are still active but have zero quantity at the moment. The pricing isn't just "plus one dollar" - it's up and down to different numbers for all of the items. eComDash is saying eBay's policy dictates that a zero-quantity item can't be updated, even if it remains active. Does this sound right and is there anything I can do to get around this so I can get my price changes done in bulk?

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Volume Pricing Promotion Problems

Volume has a Technical/Software Issue PROBLEM * ebay volume pricing only works if you increase the quantity to 1 or 2 more for the item(s) available. I found out ebay did NOT care NOR concern themselves about to resolve this MAJOR problem. (Business as Usual * NO Customer Service after repeated attempts to correct)

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Volume Pricing Promotion Problems

Wasted my Time Called ebay 10 Times & got 10 different answers, Fix the Volume Pricing yourself (Which I did) Just add another1 to 2 or even 3 more quantity. Problem Solved * Move On. ebay kept asking me un-related questions & trying to get me to go to several  different sites that MADE NO SENSE to correct Nor resolve issue. GOOD LUCK..... ebay does NOT confirm nor deny there is a Technical Problem.....

 

FACT: Volume Pricing has a Technical/Software Issue PROBLEM * ebay volume pricing only works if you increase the quantity to 1 or 2 more for the item(s) available. I found out ebay did NOT care NOR concern themselves about to resolve this MAJOR problem. (Business as Usual * NO Customer Service after repeated attempts to correct)

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Volume Pricing Promotion Problems

FACT: ebay Technical Issue still not fixed, corrected nor resolved PROBLEM.

Solution: You have to have Qty. 4 or more for system to work (NOT Qty. 1 NOR Qty. 2)

IF Qty. falls to Qty. 3 or less; Volume Pricing Does NOT Work (Always have to Qty. 4 or more for Volume Pricing & Discounts actually function) NOTE: I find out again what I was looking for on ebay (NO CUSTOMER SERVICE & NO TECHNICAL ISSUE FIXED) ebay NO longer accepts phone calls to a supervisor to get any thing Done; & the CHAT Line is worthless & useless......... GOOD LUCK

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Volume Pricing Promotion Problems

"That's it" ???? You have got to be kidding me.  Excell? Notepad? Clipboard? I am 75 years old, not 15. I suppose I should have taken a computer class in high school. Wait! Computers weren't invented when I was in high school,......or college.  Why would you "dollybeauty assume that me, we , any seller would be experts in computers? I'm pretty insulted. EBay is pushing out the old gezzers like me who just sell old things from yard sales to supplement my Social Security. I don't understand why now the big sellers are giant companies selling new, cheap items from China.

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Volume Pricing Promotion Problems

Seriously ?
Did you even read what you wrote for a senior citizens perspective? I am old and stupid. I hardly know how to use this computer, never mind just turn it on.  Nor do I think I have too. What are paid employees doing? How many are there?  I am sick and tired after 20 years selling, of ebay continually saying "this will make it easier for Sellers". You have to be friggin nuts.

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