Regards,
@roddy722 wrote:yesterday I selected this when creating a listing for a 40lb box of Beanie Babies:
USPS Parcel Select Ground 2-9 business daysToday it sold, buyer selected the above choice and paid 45.67 for shipping.When I went to print my shipping label Ebay selected a $7.40 flat rate envelope! (i think this happened the other day on a much smaller pkg and I did not catch it)Chatted with customer service and he stated they having been slowly phasing out USPS ground shipping and you cannot print a label. I asked why is it still an option when setting up a sell? Answer, because you can take the box to the post office! Kinda defeats the whole purpose of the ease of printing at home and just drop off the box without waiting in a long line.
@roddy722 What a ridiculous reply you got from the CS from the multi BILLION dollar per year company ...
@buyselljack2016 wrote:
@dhbookds wrote:
This is an old thread............but the recent post from I'mjustlooking concerns me.
We offer parcel select on most listings ...........if it is being discontinued as an online option by ebay why is there no announcement to that effect? Are we just supposed to wait to be caught in the "slow" discontinuation? As Mr. Lincoln says, it is a considerable savings to buyers compared to priority, but the inconvenience of hauling a package to the PO to be paid for, and then adding the tracking is going to be pain enough for us probably to quit offering it.
Can you confirm what's going on? Thanks
I see little difference between Parcel Select, and Priority pricing. (I am referring to "online" rates)
@buyselljack2016 I'm seeing almost $ 3 difference between Priority & Retail ground on a 4 lbs package going coast to coast. Those based in the mid-west may not see as much of a difference. My Buyers must see a difference from most locations because I offer both Parcel Select and Priority Mail and 99% of the time they choose Parcel Select ...
@buyselljack2016 wrote:
@mr_lincoln wrote:
@buyselljack2016 wrote:
@dhbookds wrote:
This is an old thread............but the recent post from I'mjustlooking concerns me.
We offer parcel select on most listings ...........if it is being discontinued as an online option by ebay why is there no announcement to that effect? Are we just supposed to wait to be caught in the "slow" discontinuation? As Mr. Lincoln says, it is a considerable savings to buyers compared to priority, but the inconvenience of hauling a package to the PO to be paid for, and then adding the tracking is going to be pain enough for us probably to quit offering it.
Can you confirm what's going on? Thanks
I see little difference between Parcel Select, and Priority pricing. (I am referring to "online" rates)
@buyselljack2016 I'm seeing almost $ 3 difference between Priority & Retail ground on a 4 lbs package going coast to coast. Those based in the mid-west may not see as much of a difference. My Buyers must see a difference from most locations because I offer both Parcel Select and Priority Mail and 99% of the time they choose Parcel Select ...
I don't think we are looking at this situation from the same angle😊
Yes, $2.65 diff "retail" at the Post Office. I'm not talking about what the buyer sees, I'm talking "online" price for a seller. Less than a $ there on the 4#'s with the TRS 3%. 10# coast to coast $1.21.
Poster that I was replying to was talking about hauling a package off to the PO to pay "retail ground" shipping when there is basically no need to do that.
I offer Priority, or Retail Ground. As with you, most choose the "ground".
When I get to the label page, even though it was never offered in the listing, being that it is the closest online USPS choice, eBay shows Parcel Select as the chosen service . (yes, at least for now, I am consistently offered that "online" service label choice)
As none of my items are restricted to "ground" shipping, at that point I upgrade the shipping to Priority.
The slight cost increase in the class of shipping is more than covered by the reduced cost of the "online" shipping label cost when compared to what the buyer paid.
If for some odd reason the buyer chooses to pay for Priority, in most instances, it results in me doing a partial refund of some of the shipping cost.
@buyselljack2016 wrote " I'm not talking about what the buyer sees, I'm talking "online" price for a seller. " Thanks for clarifying that point. I will have to wait for a coast to coast shipment (or Southwest US) where Sellers see a big difference or at least significant one between Parcel Select vs Priority Mail ...
They used to be closer across the board and ACTUALLY, Priority Mail for Sellers was cheaper then what Buyers were paying for Parcel Select, it is one of the reasons I offered both knowing Buyers would pay the cheaper amount but I could save some money (to offset FVFs) and ship for less using Priority. With several postage increases that gap narrowed and now on certain distances the Seller discount is no longer enough to get below the Parcel Select rate.
@dhbookds wrote:
This is an old thread............but the recent post from I'mjustlooking concerns me.
We offer parcel select on most listings ...........if it is being discontinued as an online option by ebay why is there no announcement to that effect? Are we just supposed to wait to be caught in the "slow" discontinuation? As Mr. Lincoln says, it is a considerable savings to buyers compared to priority, but the inconvenience of hauling a package to the PO to be paid for, and then adding the tracking is going to be pain enough for us probably to quit offering it.
Can you confirm what's going on? Thanks
Hi @dhbookds! I looked into this and found that overall, this was not a widely used option across the site. Then Covid hit, and the experience for our members decreased, so we started ramping down this shipping option. We will change shipping options if we find that pricing or experience is better with others, and that's what you're seeing happening here.
It looks like we're advising hazmat sellers who use this service, to work directly with their preferred carrier to ensure compliance as there are a number of requirements/restrictions. It also looks like non-hazmat sellers are finding comparable and sometimes better pricing options with FedEx Ground.
I know this is not ideal for some sellers, or the exact response you probably wanted, but I hope the info helps and those that were using Parcel Select and no longer can via eBay labels are finding alternatives that will still work well for them.
velvet@ebay wrote:
@dhbookds wrote:
This is an old thread............but the recent post from I'mjustlooking concerns me.
We offer parcel select on most listings ...........if it is being discontinued as an online option by ebay why is there no announcement to that effect? Are we just supposed to wait to be caught in the "slow" discontinuation? As Mr. Lincoln says, it is a considerable savings to buyers compared to priority, but the inconvenience of hauling a package to the PO to be paid for, and then adding the tracking is going to be pain enough for us probably to quit offering it.
Can you confirm what's going on? Thanks
Hi @dhbookds! I looked into this and found that overall, this was not a widely used option across the site. Then Covid hit, and the experience for our members decreased, so we started ramping down this shipping option. We will change shipping options if we find that pricing or experience is better with others, and that's what you're seeing happening here.
It looks like we're advising hazmat sellers who use this service, to work directly with their preferred carrier to ensure compliance as there are a number of requirements/restrictions. It also looks like non-hazmat sellers are finding comparable and sometimes better pricing options with FedEx Ground.
I know this is not ideal for some sellers, or the exact response you probably wanted, but I hope the info helps and those that were using Parcel Select and no longer can via eBay labels are finding alternatives that will still work well for them.
velvet@ebay Thanks for that follow up. eBay needs to make an official Announcement about the slow elimination of the Parcel Select shipping option. To have information like this trickle down through The Community with no real official statement invites wrong information and speculation. Mentors need to know this kind of thing is happening ASAP so they can give Sellers ACCURATE information when they say they can not print a label for Parcel Select. That's not giving eBay's FREE SUPPORT network any support to speak of ...
Like you said, using other carriers may not be convenient for some (I suspect its more like "many") Sellers and that I can attest to that fact. Our small town has a lot of eBay Sellers, I see their packages sitting in the drop off lane all the time while I am getting my Acceptance scans. We do NOT have free pick up in our area for UPS or FedEx, not to mention you wouldn't want to set a couple hundred dollars worth of packages out to be picked up ... by the carrier or Porch Pirates ...
As to better pricing with FedEx Ground ... eBay needs to negotiate better with USPS in that regard ...
Mr. L
