08-15-2024 06:26 AM
08-15-2024 06:36 AM
What happens when you try?
Browser or app? Latest version?
Any difference if you try another browser?
08-15-2024 08:20 AM
Same issue. Works on my Android phone but my husband cannot pay for an item with his mobile. Message: "You cannot pay for this item with eBay mobile at this time. Please pay for this item on the eBay website." Cache has been cleared. App has been uninstalled and reinstalled, phone has been restarted. Still get the same message. He gets the same message when using eBay in the Chrome browser on his phone. Please advise!
08-15-2024 04:06 PM
@sylviapearl wrote:Works on my Android phone but my husband cannot pay for an item with his mobile. Message: "You cannot pay for this item with eBay mobile at this time. Please pay for this item on the eBay website."
Cache has been cleared. App has been uninstalled and reinstalled, phone has been restarted. Still get the same message.
He gets the same message when using eBay in the Chrome browser on his phone.
Hi elizabeth@ebay kyle@ebay devon@ebay - is the mobile team aware of this issue with check out? Occurs on the app and on some browsers used with a phone. First thread below has a screenshot of the error message. Tagging posters from linked threads so they can find their way here to see your responses.
https://community.ebay.com/t5/Mobile-Apps/Can-t-make-purchases/m-p/34624718#M48588
08-16-2024 06:59 AM
Seems to be working now. Thanks!
08-19-2024 08:09 AM
Hi all. This should be working for you all now.
Thank you,
02-15-2025 09:06 PM
I have the same issue with users above, could you kindly assist?