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Unable to link Bank of America Account

Receiving message, "We do not support this bank." 

Message 1 of 9
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8 REPLIES 8

Unable to link Bank of America Account

Get another bank?



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 9
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Unable to link Bank of America Account

@labut_7949 

 

More than one post about that 🙂

 

Seems that for whatever reason, eBay, and BOA do not, to quote eBay, "see eye to eye".

 

Have seen that posted in replies from CS to eBay sellers.

Message 3 of 9
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Unable to link Bank of America Account

Some things that may help with linking or editing your bank account for Managed Payments:


Go to https://www.ebay.com/sh/fin and click on edit your payout method. Click on the "+" Add payment option. Select the bank and click continue. Add the new bank, which will overwrite the old bank information.


Instead of selecting your bank from the pull down menu, scroll all the way to the end and click on "My bank is not on the list" to enter the information manually.


Make sure you are using your bank's preferred ACH routing number for online deposits, as it often is different than the one preceding your account number on your checks.


Make sure your name is exactly the same on your ebay account as it is on your the bank account. Change the ebay name if needed, you can change it back later.

Message 4 of 9
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Unable to link Bank of America Account

This looked like it was going to work but then after hitting final confirmation, I got the same error:

bunkerhead_0-1657849123228.png

 

Message 5 of 9
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Unable to link Bank of America Account

Don't know why BOA has this problem, but I think I would call the bank's tech support and see what they have to say.  Often it is just a problem with the routing number being used.

Message 6 of 9
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Unable to link Bank of America Account

Ok well I'm just a doofus and I used the "wires" (wrong) routing number.

Use the "paper & electronic" routing number... not the "wires" number.

I was able to receive the micro deposits and confirm my checking account now.

Message 7 of 9
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Unable to link Bank of America Account

My wife has a BOA account to sell on ebay. No problems.

Message 8 of 9
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Unable to link Bank of America Account

I just got off the phone with eBay Customer Support. He walked me through the steps to add the account manually a number of times and of course it did not work (Bank not supported). After a somewhat lengthy hold, he came back and told me the problem is that Bank of America of Georgia does not allow access from eBay and my only option is to choose an account from another bank. That would explain why some B of A account holders are able to add their accounts and others are not. He sounded a little embarrassed to tell me this since he had previously assured me we would be able to get it to go through. I guess it is what it is.

Message 9 of 9
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