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Unable to Send Combined Invoices – “Invalid Format” Error

Unable to Send Combined Invoices – “Invalid Format” Error

 

  • Issue started today and has persisted all day
  • Unable to send combined invoices from Seller Hub
  • Occurs on both eBay app and desktop website
  • Option to edit shipping cost appears, but no numbers can be entered
  • Numeric keyboard opens, but system displays “Invalid format” in red
  • All apps and browsers are fully updated
  • Issue affects multiple buyers, not a single transaction
  • I regularly send combined invoices before payment without issues
  • eBay Support was unable to resolve the issue and misunderstood Seller Hub invoice functionality

 

 

This appears to be a system bug affecting the combined invoice feature.

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