Unable to Mark Messages Answered

[iprefervintage]

I am no longer able to mark ebay messages  as answered. 

I often get messages from customers that do no require a response and the system keeps telling me I have unanswered questions. There use to be a way to mark these as answered in a drop down in the listings screen. That option is no longer there. 

[ceshowroom]

how do you go to classic view?

[jssnapstore]

respond to question glitch

[musica_antiquaria]

Check out dks.deals solution above. Worked for me on 5/17/19

[scarlett-sebastian]

Same problem but I've responded to a buyer w/closed order who wants to return.  Still telling me to reply by...

[klpeter78]

You are my hero. Years later. I rolled my eyes so hard when I realized how easy it was. Thank youuu