cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to Accept a Buyers Offer HELP

Hello, 

 

item number - 114189659607

I am unable to accept a potential buyers offer on this item. This is on both the mobile app on iPhone and Chrome on my Mac. Chrome/Mac is giving me "There is an issue processing your request" while the App/iPhone is saying "Error Oops, something went wrong". I'm worried this may not be allowing other offers to come in on my other items. Anyone else running into this? It's been since yesterday (5/12/2020) afternoon. 

 

Thank you in advance

Message 1 of 3
latest reply
2 REPLIES 2

Unable to Accept a Buyers Offer HELP

I am running into that issue as well. I chatted with eBay and they said it is a reported problem and should be fixed within 24-48 hours. In the meantime, I went in and adjusted the price to the offer price and the buyer bought it that way.

Message 2 of 3
latest reply

Unable to Accept a Buyers Offer HELP

I sent an offer to a customer, That customer messaged me and said they were unable to accept it. I advised them to send me the offer and I would accept it. That also came back with an error. I had to go in and change the price on the listing for them to purchase the item.. Thank goodness they were patient. Not sure how many customers have just moved on due to unable to accept or send offers

Message 3 of 3
latest reply